Joey Goodman
Care Coronation
Reynoldsburg,OII
Summary
Communicative and Organized Behavioral Health Coordinator with Extensive Administrative Assistant knowledge, skills, and abilities.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Care Coordinator for Home Health Agency
Griswold
Columbus, OII
10.2023 - 10.2024
- Coordinated staff and client scheduling to optimize management of patient healthcare maintenance and treatment.
- Assisted patients in completing Intake Assessments and Care Plan Development
- Communicated with the healthcare team about a patient's treatment plan and educate patients and their families about resources and options for managing their health.
- Facilitated identification of care issues for clients and families, connecting them with suitable caregivers for timely resolution.
- Assisted families in locating in-home support and additional services to enhance patient care.
- Performed file auditing for all care providers ensuring compliance with all the accrediting bodies
- Maintained staff employment files ensuring all required documentation was up to date to meet agency compliance requirements.
Billing Coordinator- Part-Time Position
Alvis, Inc
Columbus, OII
12.2023 - 05.2024
- Reviewed and verified documentation for compliance with coding guidelines and regulations, enhancing accuracy in billing processes.
- Utilized in-depth knowledge of diagnosis codes, and modifiers to accurately assign codes for billing purposes.
- Prepared and submitted electronic and paper claims to insurance companies, ensuring accuracy and completeness.
- Investigated and resolved claim discrepancies and coding issues, facilitating prompt reimbursement.
- Reconciled payment discrepancies and addressed billing-related issues with insurance companies and patients, ensuring timely resolution.
- Collaborated with healthcare providers to resolve any coding-related issues or discrepancies.
- Communicated with insurance carriers to resolve any authorization or coverage-related inquiries or issues.
- Obtained pre-authorization or pre-certification for services from insurance companies.
- Supported compliance initiatives by reviewing documentation for accuracy and adherence to regulations.
Mental Health Coordinator for the IBC Team and the Federal USPO Program
Alvis, Inc
Columbus, OII
02.2021 - 04.2023
- Coordinated psychiatric and counseling services with mental health providers and other health professionals such as doctors, nurses, and social workers for all clients by maintaining ongoing communication with them about upcoming appointments and care.
- Liaised between clients and behavioral health professionals to facilitate effective communication and support.
- Conducted intake appointments with clients, completed all paperwork, and obtained client signatures.
- Coordinated client care by maintaining ongoing communication with halfway house staff and community referral sources, ensuring clients received necessary services.
- Assist clients in applying for and obtaining funding for services (Medicaid, self-pay, contract funding).
- Accessed Medicaid's MITS System to verify and secure health insurance coverage for all clients.
- Develop and update the electronic tracking system to promptly document client information. Perform filing duties as needed regarding clients' medical records.
- Complete and maintain accurate records and various reports on a daily, weekly, and monthly basis for the leadership team regarding the number of referrals and the care clients receive from the IBC team.
PCA
Maryhaven
Maryhaven, OII
07.2018 - 01.2020
- Collaborated with medical and clinical staff to deliver effective supportive treatment for clients in Maryhaven's Residential Women Program.
- Coordinated clients' daily living activities, including grocery shopping, menu design, and meal preparation, while ensuring safety through room searches for contraband items.
- Conducted Life Skills Groups twice a week for all residents. Group sessions provided residents with life skills such as self-care for symptom reduction, managing budgets, good nutrition, ADLs, house chores to keep cleanliness in their environment, childcare, budgeting, obtaining employment, etc.
- Provided linkage services for our residents with community providers.
- Performed administrative and coverage duties, including conducting alcohol/drug testing and maintaining logs and files.
Home Health Aide (HHA)
Mount Carmel Hospice
08.2015 - 04.2018
- Independently provide safe and direct personal care, such as bathing, grooming, dressing, feeding, and medication reminders to multiple patients on a daily basis in a home setting.
- Delivered safe, competent care to homecare and hospice patients, enhancing their independence and daily functioning.
- Supported clients with personal care and home management tasks, maintaining a clean and healthy environment.
- Created and facilitated engaging social activities for residents, enriching their lives and promoting interaction.
Home Health Aide
Visiting Angels
Reynoldsburg, OII
07.2015 - 08.2015
- Provided safe and direct personal care, including bathing, grooming, dressing, feeding, and medication reminders to multiple patients daily, ensuring comfort and well-being in home settings.
- Provided personal care to clients including bathing, grooming, and dressing.
- Assisted clients with mobility and transfers to ensure safety and comfort.
- Administered medications according to healthcare professionals' instructions.
- Designed and organized social activities for residents to enhance quality of life and promote engagement in a fun, interactive environment.
Lead Caregiver
Wesley Ridge Retirement Community
Reynoldsburg, OII
06.2008 - 02.2013
- Ensured clients received essential daily services from aide staff, including bathing, grooming, feeding, medication reminders, and housekeeping.
- Coordinated tasks and schedules with staff to guarantee residents received appropriate and effective care from aide department.
- Led aides in nursing home, enabling delivery of high-quality care to patients.
Education
High school or equivalent -
Skills
- Home Care
- Patient Care
- Caregiving
- Senior Care
- Alzheimer's Care
- Dementia Care
- Hospice Care
- Memory Care
- Medication Administration
- Vital Signs
- HIPAA
- EMR Systems
- Nursing
- Medical Office Experience
- Customer Service
- Front Desk
- Microsoft Word
- Behavioral Health
- Certified in CPR/AED
- Meal Preparation
Certification
- CPR/First Aid, 03/01/23
- Driver's License
- Home Health Aid
- CPR
- AED Certification
- QMHS, 03/01/23
- CDCA, 04/01/23
Additional Information
I am responsible and hardworking. Above all, I uphold the highest standards of ethical judgment, ensuring confidentiality and making morally sound decisions. I also embrace flexibility and adaptability, as every client's situation is unique and may require me to adjust my approach accordingly. I thrive in collaborative environments, working closely with social workers, medical professionals, and community organizations to provide holistic care. I am also a passionate advocate, ensuring my clients can access their rights and the services they deserve. Adhering to legal, ethical, and organizational policies is fundamental to my work, ensuring that I operate within the highest professional standards.
Work Preference
Work Type
Full TimeLocation Preference
On-SiteHybridRemoteSalary Range
$55000/yr - $76000/yrTimeline
Billing Coordinator- Part-Time Position - Alvis, Inc
12.2023 - 05.2024
Care Coordinator for Home Health Agency - Griswold
10.2023 - 10.2024
Mental Health Coordinator for the IBC Team and the Federal USPO Program - Alvis, Inc
02.2021 - 04.2023
PCA - Maryhaven
07.2018 - 01.2020
Home Health Aide (HHA) - Mount Carmel Hospice
08.2015 - 04.2018
Home Health Aide - Visiting Angels
07.2015 - 08.2015
Lead Caregiver - Wesley Ridge Retirement Community
06.2008 - 02.2013
Reynoldsburg High School - High school or equivalent,