Joey Griffin
Houston
Summary
Manager with proven expertise at Guitar Center, excelling in team leadership and problem-solving. Sales floor experience as a Store Training Manager and Customer Service Manager. Enhanced inventory management and streamlined logistics, ensuring timely deliveries and optimal stock levels. World Series of Retail Gold Glove winner in 2017. Skilled in adapting to challenges while upholding high standards.
Overview
7
7
years of professional experience
Work History
Operations Manager
Guitar Center
02.2025 - Current
- Supervised operations staff, manage inventory, ensure sales floor is fully stocked and compliant with company standards and practices.
- Manage the stores daily deposits, in house moneys and budget.
- Train new operations associate and provide feedback on performance and standards
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
GCPRO Logistics Coordinator
Guitar Center
06.2018 - 09.2024
- Tracked orders and notified customers of status or potential delays.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
- Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
Education
Associate of Applied Science - Audio Engineering
San Jacinto College
Pasadena, TX05-2015
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
Timeline
Operations Manager
Guitar Center
02.2025 - Current
GCPRO Logistics Coordinator
Guitar Center
06.2018 - 09.2024
Associate of Applied Science - Audio Engineering
San Jacinto College
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