Seasoned Senior Admissions Representative focused providing friendly and knowledgeable support to prospective students. Well-organized professional with strong communication and time management abilities. Offering 13 years of related experience.
Overview
18
18
years of professional experience
Work History
Senior Admissions Representative 2
Chegg
04.2020 - Current
Reach out to prospective students interested in tech industry
Assist students through enrollment process
Goal-driven - Achieved Monthly Targets given by management.
Maintained current knowledge of institutional policies and program offerings.
Explained admissions procedures and courses offered to potential students.
Organized and detail-oriented with a strong work ethic.
Taught computer applications to all high school students.
Established open communication and positive relationships with students, parents, peers and administrative staff.
Provided warm, supportive environment for developing academic, social and emotional growth.
Worked one-on-one with students to determine strengths, weaknesses and learning patterns.
Built positive relationships with parents to involve families in educational process.
Integrated technology into 100% of daily lesson plans.
Ordained Youth/Associate Pastor
First Christian Church
07.2017 - 08.2020
Facilitated a rebuild for building donated for the program. Created a real special place for kids grades 5th through 12th
Maintained a $12,000 a quarter programming budget, then a $30,000 a summer camp budget that was raised by donor development and church for CIY church camps
Created small group opportunities for older kiddos in high school
Raised leaders for junior high and high school through discipleship ministry
Created online presence for youth as Covid-19 unraveled
Helped senior pastor create online ministry and website
Participated in ministerial alliance
Coordinated and spearheaded programs to increase church members' service throughout community.
Planned and conducted youth worship services, wrote sermons, and worked with key church leaders to carry out church initiatives.
Fulfilled pulpit when senior pastor was absent.
Oversaw youth ministry budget and tracked all expenses.
Scheduled and managed teams of youth volunteers.
Shared valuable life experiences with youths aged 11 to 17 years old to promote positive self-esteem and improve social skills.
Provided spiritual care through visitation, counseling, and prayer.
Adjunct Faculty
Career Education Corporation
03.2015 - 08.2017
Serving students in a classroom and online environment through Canvas LMS
Strategies For Success is taught to all students that attend PCI. This course is designed to identify ways in improving a student's life through education, goal setting, and changing behaviors that are not helpful to them and replacing them with positive ones.
Developed and kindled professional relationships with students to better communicate and enhance instruction.
Engaged students with insightful and compelling classroom discussions of topics relevant to coursework to boost student learning and retention.
Senior Admissions Representative
Pinnacle Career Institute
03.2015 - 07.2017
Help service students in face-to-face interviews and guide them through the enrollment process
Maintain that relationship the entire stay until graduation
Assist the current student population with any needs.
Took inbound calls from prospective students and answered a wide range of questions with knowledgeable assistance.
Completed outbound calls to generate referrals and connect with interested individuals.
Set appointments for individuals to visit campus and conducted facility tours.
Helped students complete paperwork and enroll in school.
Senior Admissions Representative
National American University
08.2013 - 03.2015
Dial outbound calls to prospective students to advise and enroll them in the correct programs.
Attended weekly accountability meetings with the financial aid department in helping my students have all their proper documentation submitted.
Director of Admissions
National American University, Campus
03.2012 - 08.2013
Managed ten individuals on the admissions team, monitoring the lead flow for the team, and also tracking the marketing of the leads that were distributed to our campus
Held admissions advisors accountable to the admissions processes
Conducted weekly one on one sessions with the admissions advisors
Reviewed, mentored and coached on the previous week’s work and shared the upcoming week’s improved expectation
Created a fun, positive, working environment in the call center by holding daily huddles
Formed and built relationships with all new students scheduled for their upcoming quarter at NAU.
Campus Director
National American University
03.2012 - 06.2012
Managed personnel for all three departments of the campus which were admissions, financial aid, and academics
Developed and monitored the fiscal year budget
Ensured the campus complied with university policies, procedures, and practices and finally, I guided the admissions efforts to assure the achievement of enrollment goals
Reached credit hour budgets for both spring 2012 and summer 2012 quarters.
Online Director of Admissions
National American University, Lee
03.2011 - 03.2012
Responsibilities included managing ten individuals on the admissions team, monitoring and managing the
lead flow for the team, and also tracking the marketing of the leads that were distributed to our campus
I
also held the admissions advisors accountable to the admissions processes
In addition, I conducted
weekly one on one sessions with the admissions advisors
At that time I reviewed, mentored and coached
on the previous week’s work and shared the upcoming week’s improved expectation
I also created a fun,
positive, working environment in the call center by holding daily huddles.This position also allowed me to
2
form and build relationships with all new students scheduled for their upcoming quarter at NAU
Finally, I
also trained new DOA’s to the company that were appointed by my regional vice president
ACHIEVEMENTS
Enrolled a total of 146 new students for Fall 2011 quarter while achieving an 82% show rate
Awarded Outstanding Leader for 2011
Awarded “Team Maverick” which is admissions team who has most new enrollments in 2 months
Coached and mentored admissions advisors who are now managers for the company.
Assistant Director of Admissions
National American University
06.2010 - 03.2011
Built great relationships and trust with teammates and my director of admissions
Responsible for enrolling and advising students face to face and over the telephone
Stepped into the director of admissions role whenever he was not able to be present at work
Presented on weekly accountability calls with upper management.
Motivated and guided the team’s energy each day by use of motivational emails and team building activities
Present for all outside events held by the university such as promotional sporting events
Three time award winning Maverick Award - Given to admissions advisor who has enrolled the most new enrollments in one month
29% overall lead to enrollment rate.
Admissions Advisor
National American University
10.2009 - 06.2010
Dialed outbound calls to prospective students to advise and enroll them into the university
I attended weekly accountability meetings with the financial aid department in helping my students have all their proper documentation submitted
Enrolled 52 students for summer 2010 quarter
Top 10 admissions advisor out of 100 in the company
Number 1 Advisor in the region out of 6 campuses
Awarded Maverick Award - Given to admissions advisor who has enrolled the most new enrollments in one month.
Residential staff, Program Development, Radio Program Manager
Teen Challenge New England & New Jersey
03.2006 - 07.2009
Responsibilities included monitoring students in their residential facilities in the evenings and early morning hours.
Assisted in developing ongoing donor relationships for the ministry by fundraisings.
I also helped the ministry by creating and programming an internet radio station. This streamed to listeners at 220 centers across the world.
Strategically balanced technology and business needs of the organization.
Monitored and assisted residents through individual service plans.
Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal and social skills.
Resolved conflicts by performing in-time crisis intervention and enforcing discipline and behavior metrics.
Attended meetings to develop and implement individually tailored treatment plans to lead residents to successful reintegration into society.
Residential staff, Program Development, Radio Program Manager
Teen Challenge New England & New Jersey
03.2006 - 07.2009
Responsibilities included monitoring students in their residential facilities in the evenings and early morning hours.
Assisted in developing ongoing donor relationships for the ministry by fundraisings.
I also helped the ministry by creating and programming an internet radio station. This streamed to listeners at 220 centers across the world.
Strategically balanced technology and business needs of the organization.
Monitored and assisted residents through individual service plans.
Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal and social skills.
Resolved conflicts by performing in-time crisis intervention and enforcing discipline and behavior metrics.
Attended meetings to develop and implement individually tailored treatment plans to lead residents to successful reintegration into society.
Residential staff, Program Development, Radio Program Manager
Teen Challenge New England & New Jersey
03.2006 - 07.2009
Responsibilities included monitoring students in their residential facilities in the evenings and early morning hours.
Assisted in developing ongoing donor relationships for the ministry by fundraisings.
I also helped the ministry by creating and programming an internet radio station. This streamed to listeners at 220 centers across the world.
Strategically balanced technology and business needs of the organization.
Monitored and assisted residents through individual service plans.
Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal and social skills.
Resolved conflicts by performing in-time crisis intervention and enforcing discipline and behavior metrics.
Attended meetings to develop and implement individually tailored treatment plans to lead residents to successful reintegration into society.
Residential staff, Program Development, Radio Program Manager
Teen Challenge New England & New Jersey
03.2006 - 07.2009
Responsibilities included monitoring students in their residential facilities in the evenings and early morning hours.
Assisted in developing ongoing donor relationships for the ministry by fundraisings.
I also helped the ministry by creating and programming an internet radio station. This streamed to listeners at 220 centers across the world.
Strategically balanced technology and business needs of the organization.
Monitored and assisted residents through individual service plans.
Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal and social skills.
Resolved conflicts by performing in-time crisis intervention and enforcing discipline and behavior metrics.
Attended meetings to develop and implement individually tailored treatment plans to lead residents to successful reintegration into society.
Education
No Degree - Digital Merketing
Thinkful - The Tech Bootcamp
Brooklyn, NY
2022
No Degree - Pastoral Studies
Global University Berean School of The Bible
Joplin, MO
2009
Bachelor of Arts - Communications
University of Scranton
Scranton
05.2004
High School Diploma - undefined
Seton Hall Preparatory High School
West Orange, NJ
2000
Skills
Fostering positive relationships
Event organization
Training, and Development
Public outreach
Written Communication
Flexible and Adaptable
Interpersonal Communication
Social Media Expertise
Timeline
Senior Admissions Representative 2
Chegg
04.2020 - Current
Grade Teacher / High School Computers Teacher
TEXHOMA ISD 61
07.2017 - 08.2020
Ordained Youth/Associate Pastor
First Christian Church
07.2017 - 08.2020
Adjunct Faculty
Career Education Corporation
03.2015 - 08.2017
Senior Admissions Representative
Pinnacle Career Institute
03.2015 - 07.2017
Senior Admissions Representative
National American University
08.2013 - 03.2015
Director of Admissions
National American University, Campus
03.2012 - 08.2013
Campus Director
National American University
03.2012 - 06.2012
Online Director of Admissions
National American University, Lee
03.2011 - 03.2012
Assistant Director of Admissions
National American University
06.2010 - 03.2011
Admissions Advisor
National American University
10.2009 - 06.2010
Residential staff, Program Development, Radio Program Manager
Teen Challenge New England & New Jersey
03.2006 - 07.2009
Residential staff, Program Development, Radio Program Manager
Teen Challenge New England & New Jersey
03.2006 - 07.2009
Residential staff, Program Development, Radio Program Manager
Teen Challenge New England & New Jersey
03.2006 - 07.2009
Residential staff, Program Development, Radio Program Manager
Teen Challenge New England & New Jersey
03.2006 - 07.2009
No Degree - Digital Merketing
Thinkful - The Tech Bootcamp
No Degree - Pastoral Studies
Global University Berean School of The Bible
Bachelor of Arts - Communications
University of Scranton
High School Diploma - undefined
Seton Hall Preparatory High School
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full Time
Work Location
Remote
Important To Me
Company CultureCareer advancementHealthcare benefitsWork from home optionPersonal development programs
Quote
You will recognize your own path when you come upon it because you will suddenly have all the energy and imagination you will ever need.