Joseph Laubach
Hellertown,PA
Summary
Skilled Commercial Service Tech/Installer with a proven track record at Deiter Bros, adept in troubleshooting and system repairs, and committed to ensuring customer satisfaction. Demonstrated excellence in fostering client relationships and enhancing repeat business through meticulous attention to detail and a positive attitude. Certified in EPA universal standards, showcasing a blend of technical proficiency and exceptional service delivery.
Overview
11
11
years of professional experience
Work History
Commercial Service Tech/installer
Deiter Bros
12.2016 - Current
- Conducted preventive maintenance on commercial service equipment to ensure optimal performance.
- Identified system problems, estimated costs for clients, and performed repairs
- Install RTU and split system
- Facilitated safe crane operations by implementing standardized hand signaling techniques.
- Install oil and gas boilers hydronic and steam
- Initiated and completed new system startup processes.
- Size gas piping to unit specifications
- Installed and sized ductwork to optimize system performance.
- Certified Generac installer/ service tech
- EPA universal certified
- Executed processes for refrigerant charging and recovery in compliance with industry standards.
- Executed troubleshooting tasks on electrical systems involving low voltage circuits.
- Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
- Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.
- Calculated materials and time needed for each job.
- Conducted thorough pre-installation assessments to identify potential issues and develop solutions in advance.
- Managed inventory effectively, ensuring all necessary supplies were on hand for each project without excess waste or stockpiling materials.
- Reduced callbacks by thoroughly testing installed equipment for proper functionality before leaving the job site.
- Trained new installers on best practices and company procedures, fostering a collaborative learning environment that strengthened overall team performance.
- Increased repeat business by building strong relationships with clients through exceptional service delivery.
- Provided detailed documentation of completed work for accurate recordkeeping purposes, facilitating future maintenance or repairs as needed.
Installer
Hannabery Hvac
06.2014 - 12.2016
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems in new construction and residential homes
- Preform tasks in a timely and safe manner
Education
Saucon Valley
Hellertown, PA06.2014
Hvac
Bethlehem Area Vo-tech
Bethlehem, PA06.2014
Skills
- Attention to detail
- Positive attitude
- Following safety practices
- Customer satisfaction
- Customer relations
- Blueprint reading
- Troubleshooting
- Residential and commercial installations
- Testing processes
- Electrical wiring
- System repairs
Timeline
Commercial Service Tech/installer
Deiter Bros
12.2016 - Current
Installer
Hannabery Hvac
06.2014 - 12.2016
Saucon Valley
Hvac
Bethlehem Area Vo-tech
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