Joey Maglio
Fishkill
Summary
Experienced Ship Clerk with 2.5+ years of expertise in outbound dock coordination, ensuring efficient workflow and on-time departures. Proven ability to take ownership of floor leadership when supervisors are unavailable, ensuring smooth workflow and operational efficiency. Earned the Lead Ship Clerk role due to operational knowledge and reliability, overseeing outbound dock operations, monitoring workflow and staffing levels, and collaborating with other Ship Clerks to coordinate operational decisions.
Overview
3
3
years of professional experience
Work History
Ship Clerk
Amazon
Fishkill
09.2023 - Current
- Coordinated outbound dock operations by assigning doors, managing trailer movements, and monitoring shipment flow for the entire building to ensure on-time departures and continuation of work flow.
- Resolved shipment issues by collaborating with operations managers, process assistants, and transportation teams to ensure accurate load execution.
- Utilized Amazon internal systems (such as Yard Management System and SSP dock tools) to track trailer status, shipments, and dock activity in real time.
- Investigated shipment discrepancies and load errors by analyzing system data and collaborating with cross-functional teams to improve accuracy.
- Coordinated labor allocation during high volume periods to support dock staffing and maintain workflow efficiency.
- Oversaw dock operations without supervision during times of leadership absence.
Education
High School Diploma -
John Jay Senior High School
Hopewell Junction, NY06-2017
Skills
- Logistics Management
- Outbound Dock Coordination
- Attention to Detail
- Time Management
- Data analysis
- Fast-paced adaptability
- Ownership & Accountability
- Cross-Team Communication
Timeline
Ship Clerk
Amazon
09.2023 - Current
High School Diploma -
John Jay Senior High School