Joey Marquis
Ocala,FL
Summary
Dynamic business owner with a proven track record at Advanced Property R.E. Services LLC, excelling in business growth strategies and client account management. Skilled in negotiating contracts and maintaining strong relationships, I effectively increased customer satisfaction, driving sales revenue. Fluent in French and English, I bring ethical professionalism and report writing proficiency to every project.
Overview
15
15
years of professional experience
Work History
Business Owner
Advanced Property R.E. Services LLC
Ocala, FL
04.2017 - Current
- Managed daily operations of construction site, ensuring compliance with safety and efficiency standards.
- Monitored residential rehabilitation project timelines to ensure timely completion.
- Developed and maintained contacts with contractors and real estate professionals.
- Created marketing strategies to expedite sale of real estate properties.
- Maintained accurate records of business transactions using accounting software, including QuickBooks.
- Facilitated project completion by managing timelines, assigning tasks, and tracking progress.
- Negotiated contracts and agreements with partners, vendors, and clients.
- Established relationships with local suppliers to enhance operational capabilities.
Residential Mortgage Loan Officer
Wells Fargo Mortgage
Ocala, FL
05.2019 - 04.2023
- Interpreted complex legal documents related to real estate transactions and mortgages.
- Provided exceptional customer service throughout the entire loan process by responding promptly to inquiries from customers, lenders, attorneys.
- Collaborated effectively with internal departments such as processing, underwriting, and funding in order to provide timely updates to customers.
- Developed and maintained relationships with clients to ensure a successful loan process.
- Resolved customer inquiries and complaints in a timely and professional manner.
- Maintained current knowledge of local and federal laws, regulations and guidelines related to mortgages.
- Negotiated terms of loans with borrowers to ensure compliance with applicable laws and regulations.
- Conducted research on market trends to determine competitive rates for mortgage products.
- Maintained accurate records of all loans processed including application files, closing documents, credit reports.
Case Manager
Youth and Family Alternatives
Ocala, FL
04.2015 - 04.2017
- Utilized problem solving skills during difficult situations involving patient care or equipment malfunctions.
- Collaborated with clinical staff to provide comprehensive care for each individual patient.
- Participated in interdisciplinary teams focused on improving outcomes through better communication among departments.
- Educated clients on available community resources and how to access them effectively.
- Assisted clients with obtaining basic needs such as housing, food, clothing, transportation, employment assistance and medical care.
- Maintained accurate records of client progress and documentation of all contacts with clients.
- Monitored and evaluated case management services to ensure quality and effectiveness.
Senior Child Protective Investigator
DCF
Ocala, FL
12.2010 - 04.2015
- Evaluated client eligibility for government benefits or entitlements such as Social Security Disability Insurance.
- Adhered to legal requirements regarding confidentiality of information related to clients' cases.
- Analyzed data from various sources such as medical records, school records, police reports and prior CPS history in order to make informed decisions about a family's situation.
- Conducted in-depth investigations of child abuse and neglect cases, utilizing interviewing techniques to gather relevant information.
- Prepared detailed written reports summarizing findings from interviews, home visits and other investigative activities.
- Collaborated with law enforcement personnel, social service agencies, attorneys, medical professionals and other stakeholders to assess risk factors and develop effective intervention strategies.
Education
Bachelor of Arts (B.A.) - Business Management
Saint Leo University
Ocala05.2009
Certification - Medical
EMT Certification
05.2023
Skills
- Effective time management
- Fluent in French and English
- Independent work skills
- Ethical professionalism
- Report writing proficiency
- Client account management
- Business growth strategies
- Commission-based sales
Timeline
Residential Mortgage Loan Officer
Wells Fargo Mortgage
05.2019 - 04.2023
Business Owner
Advanced Property R.E. Services LLC
04.2017 - Current
Case Manager
Youth and Family Alternatives
04.2015 - 04.2017
Senior Child Protective Investigator
DCF
12.2010 - 04.2015
Bachelor of Arts (B.A.) - Business Management
Saint Leo University
Certification - Medical
EMT Certification