Joey Martinez Palacios
Oakland,CA
Summary
Skilled Overnight Stocker experienced in warehouse environments. Knowledgeable about unloading, moving and shelving merchandise on tight schedule. Eager to help customers and keep operations moving smoothly.
Industrious inventory management and planning professional offering 5 year retail background. Knowledgeable about merchandise layouts, sales promotions and customer service. Meticulous attention to detail with creative but disciplined approach to displays.
Productive stock management professional equipped to handle continuous, physically demanding work keeping merchandise and materials ready for use. Reliable in meeting demand and operating equipment safely. Brings strong focus on teamwork and customer satisfaction.
Overview
8
8
years of professional experience
Work History
Night Crew Stocker
Berkeley Bowl West
03.2023 - 10.2023
- Removed all boxes and related trash from sales floor and processed through compactors.
- Greeted customers and directed to requested products.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Received, sorted and processed incoming stock and materials to prepare the stock for storage or shipment.
Freight Manager
Dollar Tree
04.2020 - 04.2023
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Developed and maintained knowledgeable and productive team of employees.
- Tracked production and quality control systems to proactively identify deficiencies.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
Freight Associate
Dollar Tree
04.2018 - 04.2020
- Assisted in loading and unloading merchandise from delivery trucks while maintaining safety protocols to avoid workplace accidents.
- Maximized space within storage areas by ensuring appropriate stacking of merchandise.
- Utilized proper lifting techniques to facilitate safe and efficient handling of freight.
- Maintained clean and organized work area to improve efficiency and comply with regulations.
Team Leader Manager
Jack In The Box
07.2016 - 12.2017
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance, coached and trained team members, increasing quality of work and employee motivation.
Associate
Jack In The Box
06.2015 - 07.2016
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Provided product price information to customers.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Managed efficient cash register operations.
Education
High School Diploma -
Independent Study, Sojourner Truth
Oakland06.2016
Skills
- Stocking Shelves
- Product and Service Sales
- Update Signs
- Organized Paperwork
- Vendor Relationships
- Stockroom Rotation
- Assisting with Blocks
- Store Planning and Display Design
- OSHA Standards
- Stockroom Maintenance
- Merchandising and Display
- End Cap Placement
- Cardboard Baling
- Merchandise Unloading
Timeline
Night Crew Stocker
Berkeley Bowl West
03.2023 - 10.2023
Freight Manager
Dollar Tree
04.2020 - 04.2023
Freight Associate
Dollar Tree
04.2018 - 04.2020
Team Leader Manager
Jack In The Box
07.2016 - 12.2017
Associate
Jack In The Box
06.2015 - 07.2016
High School Diploma -
Independent Study, Sojourner Truth
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