Joey Mendez
Fort Irwin
Summary
Dynamic Senior Trainer with the US Army, skilled in organizational leadership and training delivery. Achieved enhanced collaboration among multinational partners and improved performance reviews for 6,500 clients annually. Recognized for innovative mentoring strategies that foster team building and optimize training outcomes, ensuring a safe and effective learning environment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior Trainer
US Army, National Training Center
11.2023 - Current
- Analyzes training and learning outcomes to produce performance reviews for 6500 clients annually.
- Leads initiatives to improve organizational effectiveness by optimizing resources and cultivating positive relationships.
- Coaches and mentors joint and multinational partners to enhance collaboration and ensure seamless operations across multiple units and echelons.
- Strengthens client relationships by offering strategic advice on industry trends and best practices.
- Maintains a safe work environment with employees' training programs and certifications and enforcement of all safety protocols and procedures.
Senior Advisor and Executive Manager
US Army Soldier Recovery Unit
09.2021 - 10.2023
- Mentored and trained talented staff of 32 Department of Army Civilians and 28 Soldiers; enhanced overall team productivity by implementing innovative management strategies and improving communication channels.
- Advised recovery and rehabilitation initiatives for wounded, ill, and injured soldiers and enhanced recovery outcomes while safeguarding patients' personally identifiable information and safety.
- Provided counsel to installation and division-level leaders on rehabilitation strategies and policies while optimizing patient care and staff efficiency.
- Collaborated closely with transition coordinators and veterans organizations to ensure the successful transition of over 200 soldiers, providing exceptional service to customers.
- Simplified the onboarding processes for new hires, facilitating their quicker integration into their job roles.
Senior Operations Manager
US Army, 82nd Airborne Division
05.2022 - 08.2023
- Coordinated and supervised the operations and training opportunities for 3700 employees.
- Analyzed operations and management of the headquarters of a cross-functional team and provided analysis, recommendations, and improvements.
- Led efforts to modernize communication systems while guiding and shaping the program for implementation across the Army.
- Provided guidance on best practices in management consulting and professional development to junior team members.
- Worked alongside multinational forces to enhance mission interoperability and increase success rates.
Operations Manager
US Army, 82nd Airborne Division
08.2019 - 05.2020
- Supervised an operations staff of 43 employees and kept employees compliant with policies and procedures.
- Advised the planning, training, and rapid global response efforts involving 735 employees.
- Facilitated effective communication among unit staff and leadership, reducing misunderstandings and missed deadlines.
- Enforced safety protocols to ensure a secure working environment, significantly reducing workplace accidents.
- Established and implemented quality control systems to enhance the consistency and reliability of the products.
Leadership Development Program Associate
US Army Sergeants Major Academy
07.2018 - 06.2019
- Established strong relationships with key industry partners, increasing access to essential resources and knowledge sharing opportunities for program participants.
- Achieved successful outcomes in assigned projects by collaborating closely with cross-functional teams and stakeholders.
- Coordinated logistics for conferences and events related to the Leadership Development Program, ensuring seamless execution from start to finish.
- Assessed individual strengths and areas for improvement, providing personalized coaching to maximize potential within the organization.
- Cultivated an inclusive learning environment that embraced diverse perspectives and fostered open dialogue among participants.
Training Advisor
US Army, National Training Center
07.2017 - 06.2018
- Assessed training requirements through surveys, interviews, and observations to ensure the delivery of relevant content.
- Maintained accurate records of employee training history to track progress and identify future needs.
- Coordinated logistics for training events, including scheduling, venue selection, and material preparation.
Senior Manager
US Army, 10th Mountain Division
10.2014 - 06.2017
- Provided strong leadership to enhance team productivity and morale of 135 employees.
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
- Improved team performance by providing comprehensive training and fostering a collaborative work environment.
Senior Instructor
US Army, 5th Ranger Training Battalion
06.2013 - 09.2014
- Collaborated with colleagues to create interdisciplinary lesson plans, enhancing students'' understanding of complex concepts across multiple subjects.
- Mentored new instructors and provided guidance on effective classroom management strategies and instructional techniques.
- Developed personalized learning plans for students to address individual needs and improve academic outcomes.
- Implemented project-based learning initiatives, fostering creativity and critical thinking skills in students.
Education
MBA - Human Resources Management
Excelsior College
Albany, NY02-2026
BBA - Business
Excelsior College
Albany, NY04-2025
Associate of Applied Science - Business
Excelsior College
Albany, NY04-2022
Skills
- Organizational leadership
- Training and mentoring
- Team building
- Lesson planning
- Operations management
- Organizational development
- Training delivery
- Developing lesson plans
- Leadership development
- Analytical thinking
- Goal setting
- Training program implementation
- Compliance training
Accomplishments
- Supervised a team of Department of the Army civilians and soldiers. Established efficiencies and provided excellent customer service. Recognized as the best unit of its kind in the New England region and the second-best in the United States Army.
- Worked with medical and transition experts to create employment opportunities for clients, ensuring continuity of care and maximizing veterans benefits, while improving customer and employee satisfaction to 93%.
- Coordinated, planned, and rehearsed the strategic deployment of 3,700 soldiers for rapid global response to contingency operations aligned with national interests.
Certification
- Project Management Professional (PMP) – Project Management Institute (Projected Completion: May 2025)
Timeline
Senior Trainer
US Army, National Training Center
11.2023 - Current
Senior Operations Manager
US Army, 82nd Airborne Division
05.2022 - 08.2023
Senior Advisor and Executive Manager
US Army Soldier Recovery Unit
09.2021 - 10.2023
Operations Manager
US Army, 82nd Airborne Division
08.2019 - 05.2020
Leadership Development Program Associate
US Army Sergeants Major Academy
07.2018 - 06.2019
Training Advisor
US Army, National Training Center
07.2017 - 06.2018
Senior Manager
US Army, 10th Mountain Division
10.2014 - 06.2017
Senior Instructor
US Army, 5th Ranger Training Battalion
06.2013 - 09.2014
MBA - Human Resources Management
Excelsior College
BBA - Business
Excelsior College
Associate of Applied Science - Business
Excelsior College
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