Joey Milau LCAM
Orlando,FL
Summary
Licensed Property Manager with more than 5 Years experience in HOA and Condominium. Looking to further my education and career. Recognized for Homeowner and Resident retention, with focus on the values that make a community stay connected.
Overview
11
11
years of professional experience
Work History
Logistics Manager
Cabot Citrus Farms
04.2023 - Current
- Hire and maintain Vendor and Contractor relationships.
- Reduced operating costs, contributing to the overall success of a new Startup company consisting of 40 cottages.
- Oversee the Shipping and Receiving department, this included Purchase Ordering, Inventory, Package delivery to Residents, and delivery within the Company.
- Coordinated with Contractors and Vendors, for Shipping Container movement, Trash pickup , Ordering of water supply, and other various functions to keep the property running.
- Supervised and monitored any maintenance issues that would arise on property.
Accounting Generalist
First Service Residential
01.2017 - 03.2023
- Approving Budgets, to ensure Budgets submitted from the RD, CAM, and General Ledger Team are balanced correctly, so I could initiate sending Coupons and Statements to Residents during Budget Season. This included Developer Properties and also consisted of over 2,000 Associations where I could utilize an import system on Excel.
- Compiling collections reports for residents 30 , 60 , 90 days past due, issuing Reminders, Demands, Late Fees, and Attorney Status. Customer Satisfaction and Retention a must during this process.
- Strong understanding in Accounts Receivable.
- Accounts Payable.
- Resales.
- Estoppels.
- Assisted on various properties, comfortable with Tenant Evaluations if help was needed onsite.
Collections Agent
The Check Cashing Store.
10.2014 - 11.2016
- Utilized Customer Service Skills to collect on Delinquent Pay Day Loans.
- Used an Automated Dialer to place calls, along with Manual Dialing techniques.
- Maintained and organized follow up with customers to arrange payment.
Education
High School Diploma -
Western High School
Davie, Florida06-2002
Skills
- Microsoft Excel and Word
- Accounts Receivable
- Accounts Payable
- Vendor Relationship Management
- Resident Communication
- Budgets
- Vendor relationship development
- Resident complaint resolution
- Collections
Timeline
Logistics Manager
Cabot Citrus Farms
04.2023 - Current
Accounting Generalist
First Service Residential
01.2017 - 03.2023
Collections Agent
The Check Cashing Store.
10.2014 - 11.2016
High School Diploma -
Western High School
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