Summary
Overview
Work History
Education
Skills
Timeline
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JOEY MORALES

South San Francisco,CA

Summary

Accomplished professional with expertise in inventory management and customer service, honed at David’s Bridal. Proven track record in enhancing warehouse operations and ensuring safety compliance. Recognized for exceptional team leadership and attention to detail, driving efficiency and accuracy in order processing. Successfully managed inventory of over 15,000 items, optimizing storage organization.

Overview

21
21
years of professional experience

Work History

Warehouse Operator

Ikon Coffee
South San Francisco, CA
09.2023 - 01.2024
  • Conducted regular inspections of warehouse equipment for safety compliance.
  • Loaded and unloaded shipments following proper handling procedures.
  • Maintained accurate records of inventory levels using warehouse management systems.
  • Supported shipping and receiving processes by preparing documentation accurately.
  • Cleaned, maintained and organized the warehouse area daily.
  • Loaded, unloaded and moved products and materials by hand or using trucks and other equipment.
  • Processed orders accurately, efficiently and within specified timeframes.
  • Maintained accurate records of all goods received, shipped or transferred between warehouses.
  • Performed cycle counts of warehouse stock on a regular basis.
  • Packaged items for shipment according to customer specifications.
  • Resolved customer complaints in a timely manner.
  • Maintained a clean work environment by adhering to safety protocols at all times.

Seasonal Cashier

Nordstrom
San Francisco, CA
11.2019 - 02.2020
  • Processed customer transactions efficiently at Nordstrom checkout.
  • Assisted customers with product inquiries and store navigation.
  • Maintained cleanliness and organization of checkout area.
  • Handled cash, credit, and gift card transactions accurately.
  • Operated point-of-sale systems to complete sales and returns.
  • Stocked shelves with merchandise when needed.

Receiving Manager, Wedding Consultant, Customer Service Representative

David’s Bridal
Pinole, CA
09.2007 - 03.2010
  • Managed inventory of over 15,000 items for location, managed receiving, tracked sales
  • Oversaw shipping $10-$15,000 of product per week to customers
  • Quality assurance; conducted bi-weekly inventory checks of all items to ensure products were not defective and ready for sale
  • Managed customer service representatives, customer service trainer for all staff
  • Store merchandiser; led staff to plan and assemble all displays and fixtures for seasonal changes
  • Ordered all inventory and supplies for location, tracked usage and purchases
  • Handled customer comments, directly contacted clients to ensure customer satisfaction

Assistant Manager, Shift Supervisor, Learning Coach, Barista

Starbucks Coffee Co
San Francisco, Daly City, Pinole, Rocklin, CA
10.2002 - 06.2008
  • Selected as assistant manager for top-ten highest volume store within region; served over 5,000 customers daily
  • 2005 District Partner of the Year, Store Partner of the Month seven times
  • Facilitated scheduling shifts for over 50 baristas, verified compliance with company hours requirements while balancing team availability
  • Trained over 30 shift supervisors; developed future management team members and fulfilled staffing needs
  • Appointed as store learning coach, trained over 75 new partners to perform essential duties

Senior Loan Officer

Doug Ross
Sacramento, CA
03.2019
  • Assisted with tracking, and closing over 125 home loan contracts in six months
  • Collected documents for underwriters and checked for accuracy for clients and title companies
  • Scheduled and confirmed appointments and closing signing dates for clients
  • Microsoft Office Suite, DocuSign, Jungo, and MyListing efficient

Education

High School Diploma -

Balboa High School
San Francisco
01-2004

Skills

  • Inventory management
  • Warehouse operations
  • Shipping documentation
  • Safety compliance
  • Order processing
  • Customer service
  • Team leadership
  • Data entry
  • Attention to detail
  • Time management
  • Shipping and receiving
  • Storage organization
  • Warehouse organization
  • Detail orientation

Timeline

Warehouse Operator

Ikon Coffee
09.2023 - 01.2024

Seasonal Cashier

Nordstrom
11.2019 - 02.2020

Senior Loan Officer

Doug Ross
03.2019

Receiving Manager, Wedding Consultant, Customer Service Representative

David’s Bridal
09.2007 - 03.2010

Assistant Manager, Shift Supervisor, Learning Coach, Barista

Starbucks Coffee Co
10.2002 - 06.2008

High School Diploma -

Balboa High School

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