Joey Nieves
Rio Rancho,NM
Summary
Proven Delivery Driver with a track record of enhancing customer satisfaction through exceptional service and timely deliveries, as demonstrated at DoorDash. Skilled in GPS navigation and problem-solving, ensuring efficient route planning and delivery accuracy. Excels in teamwork and maintaining a positive attitude, contributing to a reliable and customer-focused delivery experience.
Overview
13
13
years of professional experience
Work History
Delivery Driver
DoorDash
07.2021 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Delivery Driver
C.J's Bar & Grill
10.2015 - 03.2020
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Adhered to safety guidelines and traffic regulations, ensuring the safe transport of food items.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Collaborated with restaurant staff to confirm order accuracy before delivery.
- Navigated efficiently through various routes for timely food deliveries.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
- Enhanced customer satisfaction by delivering orders promptly and accurately.
Delivery Driver
Ridgewood Ale House
05.2012 - 05.2015
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Navigated efficiently through various routes for timely food deliveries.
- Enhanced customer satisfaction by delivering orders promptly and accurately.
- Communicated proactively with management about potential issues or delays in delivery times.
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
Education
GED -
N.Y.S General Education Development
Watertown, NY02-1998
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Punctual and reliable
- Time management
- Dependable and reliable
Bi-lingual Spanish/English
Fluent in speaking both English and Spanish, as well as read and write it.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Delivery Driver
DoorDash
07.2021 - Current
Delivery Driver
C.J's Bar & Grill
10.2015 - 03.2020
Delivery Driver
Ridgewood Ale House
05.2012 - 05.2015
GED -
N.Y.S General Education Development
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