Joey Ouellette
Ft. Kent
Summary
Board-certified Psychiatric-Mental Health Nurse Practitioner (PMHNP-BC) with extensive experience in outpatient, inpatient, and telehealth psychiatric care. Skilled in comprehensive psychiatric evaluations, psychopharmacology, and evidence-based treatment planning for diverse populations, including adults, adolescents, and complex comorbid cases. Known for a patient-centered, collaborative approach that emphasizes safety, engagement, and measurable outcomes. Experienced in managing high-volume caseloads while maintaining quality of care, meeting productivity targets, and supporting organizational growth. Adept at leveraging telehealth platforms and EMR systems to deliver efficient, compliant, and compassionate psychiatric care.
Overview
31
31
years of professional experience
Work History
Psychiatric Mental Health Nurse Practitioner
Northern Maine Medical Center
07.2023 - Current
- Provide comprehensive psychiatric evaluation, diagnosis, and treatment across the lifespan in both inpatient and outpatient settings.
- Manage acute stabilization and chronic care planning for individuals with serious mental illness, mood disorders, psychotic disorders, and co-occurring conditions.
- Collaborate with interdisciplinary teams including psychiatry, primary care, social work, and nursing to deliver integrated, patient-centered care.
- Prescribe and manage psychotropic medications, monitor treatment efficacy, and ensure medication adherence.
- Serve as a clinical preceptor for PMHNP students, providing mentorship, supervision, and case-based teaching.
Registered Nurse
Northern Maine Medical Center
11.2019 - 07.2023
- Provided direct quality care to patients including daily monitoring, recording, and evaluating psychiatric and physical medical conditions.
- Completed intake assessments to determine level of care needed; develop and implement psychiatric treatment plans for children and adults.
- Monitored patients' mental and emotional condition; frequently assess potential safety concerns and provide therapeutic treatment.
Senior LTD Analyst
The Hartford
01.2016 - 08.2017
- Utilized business acumen and technical expertise to make ethical decisions based upon a mixture of analysis, experience and judgment with management oversight.
- Gathered information, made sound decisions and drew appropriate conclusions using critical thinking and mathematical aptitude.
- Provided exceptional customer service using professional written and verbal communication skills.
LTD Case Manager
Aon
08.2013 - 01.2016
- Conducted initial and ongoing investigations to determine whether or not to accept liability.
- Adjudicated complex Long-Term Disability claims.
- Reviewed all payments for financial accuracy.
- Assisted vocational staff and employers help claimants return to work.
LTD Claims Specialist
MetLife
02.2007 - 07.2013
- Reviewed insurance and claims documents to verify required information and secure any missing data for settlements.
- Prepared insurance claim forms or related documents and reviewed for completeness.
- Verified client information by analyzing existing evidence on file.
- Processed and recorded new policies and claims.
- Evaluated and settled complex insurance claims in strict timeframes.
- Worked with claims adjusters and examiners to expedite processing in alignment with procedures.
Long Term Disability Case Manager
Unum
01.2004 - 02.2007
- Secured and analyzed information pertaining to claimants' medical condition, occupational demands, insured status and other policy provisions to determine eligibility, for and entitlement to, disability benefits.
- Accurately entered and retrieved financial data from multiple computer systems.
- Researched problem claims for benefit level, third party liability, overpayments, and inappropriate coding.
- Processed and adjudicated disability claims according to policies.
Warehouse Supply Specialist
United States Marine Corps
06.1994 - 06.1998
- Performed material handling processes to continually improve accuracy and productivity.
- Recorded discrepancies and damages to inventory for accounting and record purposes.
- Processed daily inventory reporting conditions and quantities of supplies.
- Communicated service and product records to sales team to streamline client services.
Education
Master of Science - Nursing
Waldon University
Minneapolis, MN03-2023
Bachelor of Science - Nursing
University of Maine At Ft. Kent
Ft. Kent, ME12-2019
Bachelor of Science - Business Management
University of Maine At Ft. Kent
Ft. Kent, MESkills
- Therapeutic communication
- Patient health education
- Multidisciplinary collaboration
- Patient-centered care
- Diagnostic assessment
- Medication management
Timeline
Psychiatric Mental Health Nurse Practitioner
Northern Maine Medical Center
07.2023 - Current
Registered Nurse
Northern Maine Medical Center
11.2019 - 07.2023
Senior LTD Analyst
The Hartford
01.2016 - 08.2017
LTD Case Manager
Aon
08.2013 - 01.2016
LTD Claims Specialist
MetLife
02.2007 - 07.2013
Long Term Disability Case Manager
Unum
01.2004 - 02.2007
Warehouse Supply Specialist
United States Marine Corps
06.1994 - 06.1998
Master of Science - Nursing
Waldon University
Bachelor of Science - Nursing
University of Maine At Ft. Kent
Bachelor of Science - Business Management
University of Maine At Ft. Kent
Solider of the Year Competition
- Sergeant Major's Award
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