Summary
Overview
Work History
Education
Skills
Interests
Work Availability
Volunteer Work
Timeline
CustomerServiceRepresentative
Joey Radut

Joey Radut

IT Support/Administrator
Davis,CA

Summary

Skilled Technologist with experience configuring computers, servers and peripheral devices to work within established company and security parameters. Adept at managing permissions, filters and file sharing. Devoted troubleshooter with deep understanding of system architecture and diagnostics.

Overview

6
6
years of professional experience
3
3
years of post-secondary education

Work History

Insurance IT Support Consultant

Allstate
Redlands, CA
04.2017 - 07.2022
  • Configured Windows registry to resolve client issues
  • Troubleshooted various types of electronic devices to ensure no profit loss
  • Configured hardware, devices and software to set up work stations for employees.
  • Maintained servers and systems to keep networks fully operational during peak periods.
  • Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.

Office Administrator

Allstate Insurance
Redlands, CA
12.2021 - 03.2022
  • Scheduled and sent emails to clients/leads.
  • Warm/cold-called clients/leads.
  • Interacted with customers by phone, email or in-person to provide information.
  • Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
  • Kept accounts and records current by actively pursuing error resolutions and independently correcting problems.
  • Trained employees on administrative procedures, new company policies and new software.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Front End Associate

Walmart
09.2021 - 11.2021
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

Education

Bachelor of Arts - Theatre Arts

Crafton Hills College
Yucaipa, CA
05.2017 - 05.2020

Skills

Microsoft Office Packageundefined

Interests

Chess

Videography

Video Games

Photography

Films

Theatre

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Volunteer Work

Loma Linda Romanian SDA Church Media Department March 2010 - March 2019

● Camera Operator

● Graphics Designer

● Audio Technician

● Video Editing

● Leadership

● Directing

Timeline

Office Administrator

Allstate Insurance
12.2021 - 03.2022

Front End Associate

Walmart
09.2021 - 11.2021

Bachelor of Arts - Theatre Arts

Crafton Hills College
05.2017 - 05.2020

Insurance IT Support Consultant

Allstate
04.2017 - 07.2022
Joey RadutIT Support/Administrator