Open minded and enthusiastic personality that is eager to learn new skills and looking to apply them in the most effective ways.
Overview
1
1
year of professional experience
Work History
ICQA/ Problem Solver
04.2023 - 03.2024
As a new ICQA member I was able to quickly learn how to properly problem solve as well as complete counts
I was soon a top counter for ICQA with a rate of 15 BPH (Bins per hour), as rate was 12
When the site opened up the UIS (Universal Item Sorter) department it was in need of a problem solver, I volunteered to learn the new standard work for problem solve
When I was staffed to work in UIS I was consistently clearing out all the work at EOS (End of Shift) leaving 0 piles for the next shift.
ICQA Process Guide
03.2024 - Current
I was promoted to PG (process guide) of ICQA and with only 1 week into training I was running ICQA with an absence of a PA (process assistant).
Effectively utilizing all resources of ICQA I was able to consistently hit goals set by management as well as setting standard work for all associates.
Piles (units left in departments) have been fluctuating due to various projects conducted by operations.
With the help of ICQA we were able to help clear out multiple departments dropping the overall piles from over 40,000 units to 5,000 units, which is an 88% decrease of piles over the past month.