Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Joey Small

West Salem,OH

Summary

SCTE certified Fiber/Coax Network Maintenance Tech with nearly two decades of experience in the communications industry. My time in the field has taught me dependability, team work, leadership, work-site safety practices, determination, advanced troubleshooting, customer service, sales, timeliness and self motivation.

Overview

20
20
years of professional experience

Work History

Maintenance Technician III

Breezeline
06.2023 - Current
  • Safely operate and maintain a company issued bucket truck.
  • Work a monthly on call rotation (24 hour coverage for 1 week every month)
  • Assist in training new maintenance techs.
  • Part of a team of NFT (Network Facing Tech) Ambassadors, where we meet monthly with our regional leadership to discuss new policies and procedures regarding our technical operations departments.
  • Experienced handling and splicing off a 30ft extension ladder.
  • Troubleshoot and conduct upgrades to our fiber optic network. Experienced using fusion splicers, installing fiber cans and reading fiber maps.
  • Install and maintain R-PHY equipment such as Gainspeed nodes.
  • Split nodes and upgrade CMTS cards in our headend facility.
  • Respond to emergency cable/fiber locates.
  • Proficient with Vivai leakage gear.
  • Volunteered in South Carolina after Hurricane Helene to rebuild/restore our network.

Maintenance Technician III

Charter Spectrum
07.2017 - 03.2023
  • Proficient with advanced diagnostic tools such as TDR, OTDR, SLM, VOM, Optical Light Meter, PathTrak, Sweep and Comsonics leakage gear.
  • Read and update system design maps.
  • Collaborated with headend and construction departments to optimize and build new plant.
  • Coordinate with FCC to keep system within optimal CLI specifications.
  • Certified in operating hydraulic lift vehicles.
  • Maintained tools and truck inventory levels.
  • Hold multiple SCTE certifications.
  • Have worked first, second and third shift, including on call rotation.

Installation Technician

Charter Spectrum
12.2009 - 07.2017
  • Worked with diverse types of weather and ground conditions.
  • Experienced handling and working off a 30ft extension ladder.
  • Demonstrated to customers proper methods for operating equipment after it had been installed.
  • Operated equipment, vehicles, and tools in accordance with OSHA safety guidelines.
  • Tested cables using tools such as volt-OHM meters, spectrum analyzers, and signal level meters.
  • Completed new connects, reconnects, disconnects, and service changes for residential and commercial customers.
  • Installed and maintained security systems, cameras, motion sensors and fire detectors for residential and business customers.

Audio Engineer

Self Employed
01.2006 - Current
  • Experience tracking, mixing and restoring audio for commercials, voice over, film projects, live and studio session.
  • Received an IMDB credit for Sound Design for an upcoming film called "Elsewhere".
  • Control room calibration experience.
  • 5.1 surround mixing for film.
  • Familiar with most industry standard software such as Pro Tools, Melodyne and iZotope.
  • Partnered with producers and directors to score music and create sound design for film, along with mixing and using field recording data.
  • Coordinated with third party companies to deliver high quality audio projects in a timely manner.
  • Ability to troubleshoot audio equipment such as mixers, microphones, recording interfaces, wiring, computer hardware and software.
  • Over 20 years of guitar playing experience and have played as a session musician for artists.

Education

Certificate - HFC Network

SCTE
07.2024

Certificate - Audio Engineering/Music Production

Recording Workshop
Chillicothe, OH
11.2005

High School Diploma -

Northwestern High School
West Salem, OH
05.2005

Skills

  • Python basics
  • Project leadership
  • PC Knowledge - Built my own PC from scratch
  • Aerial Lift/Bucket Truck Operation
  • Coordination and Teamwork
  • Creative Troubleshooting

References

Aaron Cummings                                                                   

Charter Communications                                                      

Maintenance Supervisor                                                       

330-620-7419


William Campbell                                                                  

Charter Communications                                                       

3rd Shift Maintenance Supervisor                                        

440-343-6599

                                                                                                                                         

Brooks Tipton

Manchester Orchestra

Composer/Touring Musician

 https://www.brookstipton.com     brookstipton@gmail.com


Olivia Carmel

Producer/Director

oliviajcarmel@gmail.com

330-763-3795

Timeline

Maintenance Technician III

Breezeline
06.2023 - Current

Maintenance Technician III

Charter Spectrum
07.2017 - 03.2023

Installation Technician

Charter Spectrum
12.2009 - 07.2017

Audio Engineer

Self Employed
01.2006 - Current

Certificate - HFC Network

SCTE

Certificate - Audio Engineering/Music Production

Recording Workshop

High School Diploma -

Northwestern High School

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