Joey Sontgerath
Pullman,WA
Summary
Results-driven individual with a strong background in emergency response and fire prevention. Known for effective crisis communication and relationship management, ready to contribute expertise to enhance operational efficiency and customer loyalty.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Delivery Driver
Domino's Pizza
Lewiston, ID
09.2025 - Current
- Delivered orders promptly, ensuring customer satisfaction and adherence to quality standards.
- Navigated routes efficiently using GPS technology, reducing delivery times consistently.
- Managed cash and card transactions accurately, maintaining financial accountability.
- Collaborated with team members to optimize delivery processes and enhance workflow efficiency.
- Resolved customer complaints effectively, enhancing overall service experience and loyalty.
- Trained new drivers on company policies, safety protocols, and efficient delivery techniques.
- Completed on-time deliveries by choosing best and most efficient routes.
Volunteer Firefighter
Whitman County
Pullman, WA
10.2021 - Current
- Responded to emergency calls, providing rapid firefighting support in high-pressure situations.
- Conducted fire safety inspections, identifying potential hazards and recommending preventive measures.
- Participated in training exercises, enhancing skills in firefighting techniques and teamwork.
- Operated specialized firefighting equipment, ensuring readiness for emergencies and efficient operations.
- Collaborated with team members during emergency responses, ensuring effective communication and coordination.
- Mentored new volunteers, fostering skills development and adherence to safety protocols.
- Evaluated incident responses post-emergency, identifying areas for improvement in procedures and performance.
- Enhanced teamwork among the crew by participating in regular training sessions, drills, and exercises.
- Collaborated closely with fellow firefighters to ensure smooth communication and coordination during emergencies.
- Minimized risk of accidents on scene by following established protocols regarding traffic control management.
- Upheld high levels of readiness while on call, ensuring timely response to any potential emergencies.
- Served as a role model to aspiring firefighters through mentorship, training support, and sharing of professional experiences.
Education
Associate of Applied Science - Fire Service Technology
Lewis Clark State College
Lewiston, ID05-2027
Skills
- Vehicle extrication
- Fire prevention
- Fire suppression
- Hazardous materials handling
- Physical fitness
- First aid and CPR
- First aid certified
- Equipment maintenance and repair
- Community relations
- Emergency response
- Relationship building and management
- Hazard prevention
- Crisis communications
- Personnel management
- Cooperative relationships
- Report preparation
- Public speaking
- Supply procurement
Certification
- Firefighter One
- NIMS 100,200,700,800
Timeline
Delivery Driver
Domino's Pizza
09.2025 - Current
Volunteer Firefighter
Whitman County
10.2021 - Current
Associate of Applied Science - Fire Service Technology
Lewis Clark State College