Summary
Overview
Work History
Education
Skills
Timeline
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Joey Vollman

Boca Raton,FL

Summary

Talented restaurant team members with strong background in FOH. Works great with team members and seeks out customer service moments. Versed in cleaning and sanitation, restocking and dining room management.

Customer-savvy, accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

3
3
years of professional experience

Work History

Front of House Team Member

Chick-fil-A
02.2023 - 08.2023
  • Established welcoming atmosphere by greeting each guest warmly.
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
  • Reset tables between guests by restocking low items and wiping down surfaces.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.
  • Greeted customers and answered inquiries regarding menu items and specials.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Utilized POS system to receive and process food and beverage orders.

Sales Associate

Five Below
01.2021 - 02.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Education

High School Diploma -

Boca Raton Community High School
Boca Raton, FL
05.2023

Skills

  • Customer Engagement
  • Guest Satisfaction
  • Delivering Orders to Guests
  • Cash Control
  • Guest Interaction
  • Team Collaboration
  • Accurate Cash Handling
  • Menu Item Memorization
  • Communications Strategies

Timeline

Front of House Team Member

Chick-fil-A
02.2023 - 08.2023

Sales Associate

Five Below
01.2021 - 02.2022

High School Diploma -

Boca Raton Community High School

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Joey Vollman