Joey Watanabe
Kaneohe,HI
Summary
Proven track record of enhancing customer satisfaction and streamlining operations, demonstrated during tenure at Tea Home. Expert in safety compliance and customer service, adept at multitasking and maintaining high standards of cleanliness. Achieved efficiency improvements through effective use of specialized equipment and techniques.
Overview
7
7
years of professional experience
Work History
Window Cleaner
Family Business
05.2021 - 08.2023
- Cleaned interior and exterior of commercial and residential windows using industry-standard techniques, chemicals and equipment.
- Improved client satisfaction by consistently delivering streak-free window cleaning services.
- Ensured timely project completion by working efficiently under various weather conditions without sacrificing quality or safety standards.
- Increased efficiency with proper use of squeegees, ladders, and other specialized equipment.
- Performed detailing tasks using microfiber and toweling cloths to remove excess moisture from window sills.
Receptionist
RMA Architects
05.2019 - 07.2019
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Restocked supplies.
Boba Barista
Tea Home
06.2016 - 06.2018
- Collaborated with team members to optimize workflow during peak hours for improved customer service.
- Maintained a clean and organized workspace, adhering to strict health and safety standards.
- Developed strong knowledge of menu offerings, enabling prompt and accurate order taking.
- Contributed to store cleanliness, carrying out routine cleaning tasks as part of daily responsibilities.
- Cleaned counters, machines, utensils, and seating areas daily.
- Demonstrated strong multitasking abilities by preparing multiple orders simultaneously without compromising quality.
- Assisted customers with dietary restrictions, suggesting suitable alternatives when necessary.
- Trained new staff members on proper drink preparation, resulting in consistent product quality across the team.
Education
Bachelor of Science - Food Science And Human Nutrition
University of Hawaii At Manoa
Honolulu, HI12.2026
Skills
- Strong Work Ethic
- Safety Compliance
- Adaptable and Flexible
- Cash Register Operation
- Product restocking
- Customer Service
Timeline
Window Cleaner
Family Business
05.2021 - 08.2023
Receptionist
RMA Architects
05.2019 - 07.2019
Boba Barista
Tea Home
06.2016 - 06.2018
Bachelor of Science - Food Science And Human Nutrition
University of Hawaii At Manoa