Joey Webb
Tacoma,WA
Summary
Accomplished Global Travel Specialist and Project Coordinator with a proven track record of optimizing travel programs to meet evolving business needs. Skilled in SAP Concur Travel & Expense administration, adept at negotiating favorable contracts with service providers, executive support and proficient in fraud prevention strategies. Experience includes spearheading travel cost reduction initiatives, enhancing employee satisfaction, and providing high-level solutions in a multinational environment. Highly skilled at communicating with colleagues, monitoring status and achieving key milestones. Enthusiastic problem solver and talented team player with superior planning and decision-making skills. Previous roles include Project Coordinator, Administrative Assistant, and Investigative Specialist, showcasing versatility, efficiency, and adaptability across diverse functions and industries.
Overview
8
8
years of professional experience
Work History
Global Travel Specialist
Apptio/IBM
03.2022 - Current
- Steering Apptio's global travel program to align with post-Covid business needs and customer requirements
- Boosting employee travel satisfaction by 20% through effective SAP Concur Travel & Expense administration
- Negotiating favorable RFPs with travel service providers, cutting travel costs by 25%
- Reducing fraud potential by 80% as the primary AMEX corporate card program administrator
- Efficiently managed time-sensitive requests while maintaining professionalism under pressure.
- Provided exceptional support throughout the entire travel process, from initial inquiry to post-trip followup.
Project Coordinator
Apptio
04.2021 - 03.2022
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Identified potential risks and developed mitigation strategies to minimize disruptions to project timelines.
- Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes..
- Lead project coordinator for post-Covid return to office while planning internal office moves and floor maps in Microsoft Visio
Administrative Assistant (Temporary)
Omeros
04.2020 - 12.2020
- Managed intricate calendars for clinical and medical departments, enhancing organization and efficiency
- Initiated contracts with vendors, doctors, and key opinion leaders, ensuring compliance with company policy
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Managed expense reports in Concur for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
Administrative Assistant
Apptio
08.2019 - 03.2020
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Handled executive logistics, travel arrangements, and expenses.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Orchestrated post-conference dinners for 400 guests
Administrative Assistant
Outreach
03.2019 - 07.2019
- Administered executive support to the company vice president
- Liaised between clients and vendors and maintained effective lines of communication.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Enhanced office productivity through effective administrative tasks
- Demonstrated flexibility and adaptability in role.
Investigative Specialist
Amazon
09.2016 - 02.2019
- Managed multiple cases simultaneously under tight deadlines without sacrificing quality or attention to detail.
- Trained junior investigators in best practices and techniques, enhancing overall team performance levels significantly.
- Reduced workplace fraud incidents with comprehensive risk assessments and implementation of preventative measures.
Education
Associate of Arts -
Seattle Central College
Seattle, WASkills
- Executive Travel
- Administrative tasks
- Project Management
- Logistics support
- Microsoft Office
- Event Planning
- Vendor Management
- Project Scheduling
- Calendar Management
- Expense Reporting
Timeline
Global Travel Specialist
Apptio/IBM
03.2022 - Current
Project Coordinator
Apptio
04.2021 - 03.2022
Administrative Assistant (Temporary)
Omeros
04.2020 - 12.2020
Administrative Assistant
Apptio
08.2019 - 03.2020
Administrative Assistant
Outreach
03.2019 - 07.2019
Investigative Specialist
Amazon
09.2016 - 02.2019
Associate of Arts -
Seattle Central College
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