Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joey Williams

Decatur

Summary

Business professional prepared for leadership role with extensive experience in managing operations and driving business success. Proven track record of effectively overseeing daily operations, implementing strategic plans, and optimizing resources. Highly focused on team collaboration and achieving results, with reputation for reliability and adaptability. Knowledgeable in financial management, staff development, and customer relations.

Overview

17
17
years of professional experience

Work History

Owner/Operator

Williams Painting Services
09.2017 - Current
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Assessed income and expenses and adapted plans to improve profit levels.

Assistant Store Manager

Lowes Home Improvment
06.2014 - 09.2017
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Created and maintained safe and secure work environments for employees.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.

Department Manager

Lowes Home Improvment
04.2011 - 06.2013
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Optimized scheduling practices to ensure adequate staffing during peak business hours without sacrificing employee satisfaction or budgetary constraints.
  • Established clear performance expectations for staff members which led to increased accountability.

Stocker

Lowes Home Improvment
06.2008 - 04.2011
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.

Education

High School Diploma -

Fairview High School
Cullman, AL
05-2005

No Degree - Computer Networking

Athens State University
Athens, AL

Skills

  • Operations management
  • Documentation and reporting
  • Staff training and development
  • Strong work ethic

Timeline

Owner/Operator

Williams Painting Services
09.2017 - Current

Assistant Store Manager

Lowes Home Improvment
06.2014 - 09.2017

Department Manager

Lowes Home Improvment
04.2011 - 06.2013

Stocker

Lowes Home Improvment
06.2008 - 04.2011

High School Diploma -

Fairview High School

No Degree - Computer Networking

Athens State University

Similar Profiles

CREATE PROFILE
Joey Williams