Summary
Overview
Work History
Education
Skills
Websites
Affiliations
Languages
Timeline
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Jofre Nieto

Southington

Summary

Dynamic District Manager with a proven track record at Extended Stay America Hotels, driving revenue growth and guest satisfaction. Expert in data-driven decision making and team leadership, recognized as District Manager of the Year twice. Transformed underperforming properties, achieving top service scores and fostering a culture of excellence. Dedicated District Manager with extensive experience directing operations, sales and staffing for numerous locations throughout area. Excellent record of success driving improvements and elevating public profile for brand resulting in increased revenue. Team leader with success guiding, coaching and motivating employees.

Overview

28
28
years of professional experience

Work History

District Manager

Extended Stay America Hotels
Boston/Hartford
01.2014 - Current
  • Lead operations for 12 hotels across two markets, overseeing revenue, profitability, guest satisfaction, and compliance with brand standards.
  • Generated highest revenue for organization while achieving top 3 service scores among districts, distinguished as District Manager of the Year (2018 & 2023).
  • Transformed underperforming properties, delivering measurable improvements in guest satisfaction, safety, and profitability within 90 days.
  • Developed and mentored hotel managers, with multiple promotions to regional leadership roles.
  • Organized monthly job fairs, lowering turnover rates and securing stability in high-vacancy markets.
  • Participated in Multicultural Associate Resource Group since 2020, supporting DEI initiatives and facilitating internal career growth

Director of Operations

Furnished Quarters
NYC/NJ
01.2008 - 01.2014
  • Directed daily operations for 900 corporate apartments, managing client relationships and service delivery.
  • Developed and standardized operating policies, aligning practices with corporate growth strategies.
  • Designed premium housing solutions for Fortune 500 executives, increasing revenue retention.
  • Implemented innovative pricing strategies, boosting profitability and enhancing market competitiveness.
  • Recruited, trained, and developed operations teams to meet high guest service standards.

Manager

Interstate Hotels & Resorts (BridgeStreet)
NYC/NJ
01.2004 - 01.2008
  • Oversaw operations for 450 luxury corporate apartments.
  • Executed strategic initiatives that drove revenue growth and client retention.
  • Consistently exceeded service benchmarks, improving guest satisfaction scores.

Area Manager

Accor Hotels
Mid-Atlantic Region
01.2001 - 01.2004
  • Managed 17 properties (2,000 rooms) across four states, generating $24M annual revenue.
  • Increased revenue by $400K through occupancy growth and rate optimization.
  • Reduced guest complaints by 45% via service quality and staff training initiatives.
  • Supported HR with Spanish-language training and DEI-focused recruitment, strengthening inclusive practices.

General Manager / Divisional Trainer

Accor Hotels
Midwest Region
01.1999 - 01.2001
  • Operated 123-room hotel and the Midwest Training Center, onboarding and mentoring new GMs.
  • Served on the GM Leadership Team, providing field insights to senior leadership.

General Manager

Accor Hotels
South Bend, IN
01.1998 - 01.1999
  • Managed 146-room property near the University of Notre Dame.
  • Drove 100% occupancy during football weekends through strategic group sales.
  • Improved audit scores while reducing staff turnover significantly.

Education

Bachelor of Business Administration -

New Jersey City University

Skills

  • Microsoft Office Suite
  • Word processing
  • Spreadsheet management
  • Presentation design
  • Email communication
  • Operating systems
  • Data-driven decision making
  • Employee training
  • Effective communication
  • Conflict resolution
  • Problem solving
  • Team leadership
  • Performance monitoring
  • Risk assessment

Websites

Affiliations

  • Volunteer Youth Soccer coach - won NJ State Championship 2012 & 2013
  • Part of Lambda Signa Upsilon involved with community service initiatives statewide

Languages

Spanish
Native/ Bilingual

Timeline

District Manager

Extended Stay America Hotels
01.2014 - Current

Director of Operations

Furnished Quarters
01.2008 - 01.2014

Manager

Interstate Hotels & Resorts (BridgeStreet)
01.2004 - 01.2008

Area Manager

Accor Hotels
01.2001 - 01.2004

General Manager / Divisional Trainer

Accor Hotels
01.1999 - 01.2001

General Manager

Accor Hotels
01.1998 - 01.1999

Bachelor of Business Administration -

New Jersey City University

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