Julie O'Hair
Tullahoma,TN
Overview
12
12
years of professional experience
1
1
Certification
Work History
Cleaning Crew Member
Shine Right Cleaning Company
Manchester, TN
02.2025 - Current
- Adapted to varying cleaning assignments based on client needs and schedules.
- Communicated effectively with team members for efficient workflow.
- Provided excellent customer service when interacting with customers or colleagues.
- Serviced, cleaned, and restocked any and everything per the request of the customer.
H.u.b trainer
Plant Fitness
Tullahoma, TN
03.2023 - 04.2025
- Collaborated with department leaders to identify training needs and objectives.
- Implemented and mentored onboarding programs to integrate new employees into company culture.
- Managed multiple projects simultaneously ensuring timely completion within budget constraints and making sure inventory was correct.
- Supervised daily operations to ensure smooth store workflow.
Shift Leader Manager
Dunkin Donuts
Tullahoma, TN
11.2024 - 02.2025
- Supervised and coordinated teams of 5–8 employees to ensure efficient operations.
- Exceeded daily performance targets through effective team management and high-quality customer service.
- Managed daily cash operations.
- Resolved customer complaints and issues per shift.
Shift Leader
5 Below
Tullahoma, TN
10.2023 - 02.2024
- Ensures all crew members are wow-ing the customers through personal contact with customers. Trains the crew on best customer service, assists with the receiving, unpacking, and organizing of new stock.
- Performs store maintenance, including but not limited to taking out garbage, sweeping, cleaning bathrooms, and maintaining stock.
- Coordinated staff schedules to maintain adequate coverage during peak hours.
- Checked orders for quality and completeness.
Jewelry sales associate
Jcpenny
Tullahoma, TN
08.2019 - 03.2023
- Provided expert assistance to customers in selecting and purchasing jewelry, offering personalized recommendations based on their needs and preferences.
- Closed sales, process payments, issue receipts, and handle returns and complaints.
- Ability to provide a welcoming and positive shopping experience, build customer relationships, and bring our sales up.
- Collaborate with team members and corporate for the latest trends, new arrivals, and different materials.
HHA/PCA
HomeHealth
Tullahoma, Tennessee
02.2021 - 05.2022
- Provided personal care assistance to clients in daily living activities.
- Monitored client health and reported changes to healthcare professionals.
- Assisted clients with mobility and physical exercises as prescribed.
- Coordinated medication reminders and ensured timely administration.
- Documented client progress and maintained accurate care records.
Hiring Trainee
Chick-fil-a
Tullahoma, TN
07.2017 - 08.2019
- Understanding the proper procedures for all tasks a team member completes in their given area.
- Successfully assist in training new hires.
- Acts as a go-to person for the shift lead.
- Able to hold people accountable for fulfilling their role properly, and proactively seeks out things that need to be done.
Daycare Teacher
Bright Beginings Daycare
Tullahoma, TN
01.2015 - 07.2017
- Helped children improve motor skills and grow their vocabulary.
- Develop and implement an age-appropriate curriculum to stimulate children's cognitive, social, and emotional growth.
- Plan and conduct activities such as arts and crafts, music, storytelling, field trips, and outdoor play to promote physical, mental, and social development.
- Monitor and assess students' progress to provide feedback to parents and support individual learning needs.
- Collaborate with other teachers and staff to create a positive and enriching environment and educational experience.
Sales Floor Associate Cashier
goody two scoops
Tullahoma, TN
12.2014 - 07.2017
- Managed store closing and opening procedures to ensure safety and security.
- Prepared end-of-shift reports for management review and approval.
- Answered phone calls promptly, take bakery orders and assiste customers with inquirires in a timely matter
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Substitute Teacher
Headstart Early Learning Center
Tullahoma, Tennessee
02.2015 - 05.2016
- Supervised classroom activities to ensure a safe learning environment.
- Assisted in managing student behavior and promoting positive interactions.
- Supported special needs students by providing individual instruction as needed.
- Adapted teaching methods to accommodate diverse learning styles.
House Keeper/Night Shift Supervisor
NHC
Tullahoma, TN
02.2014 - 08.2015
- Responsible for maintaining the cleanliness and sanitation of patients' rooms, hallways, bathrooms, and common areas.
- Ensure the safe and proper use of cleaning chemicals and equipment, following safety procedures, and training staff accordingly.
- Ensure compliance with all federal, state, and center policies and procedures, including health and safety regulations and OSHA guidelines.
- Provide updates on night shift progress, and communicate any issues or concerns to the appropriate management personnel, and collaborate with other supervisors to improve operations and find effective solutions.
Education
Certificate - Medical Assisant/ Phlebotomy
NuCourse Institute-NCI
Winchester08-2025
Some College (No Degree) - Early Childhood Education
Motlow State Community College
tullahomaHigh School Diploma -
River Valley High school
yuba city06.2009
Skills
- Adult and children BLS
- Know the basics: AthenaOne EMR
- Certificate - recognition for my help on the board of Headstart in middle TN
- Certificate recognition for my help in the Tullahoma Head Start program
Certification
CPR
References
References available upon request.
Timeline
Cleaning Crew Member
Shine Right Cleaning Company
02.2025 - Current
Shift Leader Manager
Dunkin Donuts
11.2024 - 02.2025
Shift Leader
5 Below
10.2023 - 02.2024
H.u.b trainer
Plant Fitness
03.2023 - 04.2025
HHA/PCA
HomeHealth
02.2021 - 05.2022
Jewelry sales associate
Jcpenny
08.2019 - 03.2023
Hiring Trainee
Chick-fil-a
07.2017 - 08.2019
Substitute Teacher
Headstart Early Learning Center
02.2015 - 05.2016
Daycare Teacher
Bright Beginings Daycare
01.2015 - 07.2017
Sales Floor Associate Cashier
goody two scoops
12.2014 - 07.2017
House Keeper/Night Shift Supervisor
NHC
02.2014 - 08.2015
Certificate - Medical Assisant/ Phlebotomy
NuCourse Institute-NCI
Some College (No Degree) - Early Childhood Education
Motlow State Community College
High School Diploma -
River Valley High school
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