Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Languages
Interests
Timeline
Work Availability
Quote
Personal Information
Skillshighlights
Personal Information
Hi, I’m

JOHAN GERGEN SUAREZ

BUSINES MANAGER
Eugene,OR

Summary

Willing to relocate anywhere authorized to work in the US for any employer.

Experienced with overseeing complex operational functions and implementing process enhancements. Utilizes leadership skills to drive team collaboration and meet organizational benchmarks. Knowledge of strategic planning and resource management for optimal operational performance.

Overview

13
years of professional experience
1
Certificate

Work History

KBS

Zone Operations Manager
07.2019 - Current

Job overview

  • Coordinates and supports cleaning of customer sites/locations by policies, principles, and procedures established by the customer contract and management
  • Supporting sites with active supervision and cleaning of facilities
  • Conferences with customers and subcontractors to evaluate, address all problems with the scoop and work and expand services in the area
  • Develop and maintain professional relationships with each client and ensure the client is retained by providing the best service levels on their contract
  • Develops and implements plans for efficient use of materials, machines, and effective cleaning processes
  • Reviews subcontractor work, and site conditions/quality and maintains cleaning schedules by customer’s requirements
  • Visit accounts as prescribed on their portfolio and submit completed audit inspection reports as directed by their manager
  • Assure that customers’ needs are addressed with a sense of urgency meeting response time requirements
  • Keeps the operations office informed regarding customer concerns and needs and ensures that all issues are
  • Preparation and timely submission of daily, weekly, and monthly reports as management requires
  • Time flexibility was required from my employer
  • Responsible for making minor repairs and adjustments to equipment and/or submitting a service order for major repairs if needed
  • Other tasks and projects requested by the customer and/or KBS leadership team

States Industries LLC

Edge Bander QC operator
08.2017 - 02.2019

Job overview

  • Company Overview: www.statesind.com
  • My main function as a cabinet helper is to finish the edges of the pieces that will be used to construct different architectural accessories
  • Verify that the product meets the quality requirements, in addition to the measures
  • Www.statesind.com

Richardson Sports

Quality Control Processor and packing
12.2016 - 08.2017

Job overview

  • After emigrating to the United States in October 2014, this was the first position I worked on a full-time basis
  • I was hired to verify each product shipped was in perfect condition
  • I assisted with packing and shipping and learned the different areas of the operations side of the business
  • This has made an integral part of the quality and shipping operations

IBS

Operations Manager
09.2015 - 11.2016

Job overview

  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.

Hotel Cartagena Plaza

Environmental Services Manager
04.2012 - 01.2015

Job overview

  • Company Overview: The Hotel Cartagena Plaza Group LTD has a main policy to meet our client's dreams
  • Implemented cost containment strategies to achieve revenue goals
  • Recruited, hired, trained, and managed 15 direct reports and assessed them
  • Performance levels to ensure ambitious standards of cleanliness for all our guests and staff
  • Collaborated closely with Hotel Management to ensure a prominent level of employee engagement, satisfaction, and development
  • Served on committees including hygiene, transportation, disposal, emergency management, labor relations, and Hotel Operations
  • The Hotel Cartagena Plaza Group LTD has a main policy to meet our client's dreams

Education

UO

Associate Project Manager
11.2024

University Overview

University of Cartagena

Bachelor of Business Administration from Finance
01.2016

University Overview

Skills

  • Microsoft programs
  • Events management
  • Shift management
  • Report writing
  • Guest Services
  • Management
  • Customer service
  • Cash handling
  • Assistant manager experience
  • Problem resolve
  • Environmental Services
  • Financial Analysis
  • Recruiting
  • Emergency Management
  • Workers' Compensation
  • OSHA
  • Workday
  • SAP
  • Human Resources
  • Financial Report Writing
  • Payroll
  • Journal Entries
  • Time management
  • Negotiation
  • Microsoft Office
  • Leadership
  • Supervising experience
  • Project management
  • Housekeeping management
  • Interviewing
  • Database management
  • HR sourcing
  • Operations management
  • Project planning
  • Team leadership
  • Budget management

Accomplishments

Accomplishments
  • Reduced operational expenses by 80% by streamlining branch operations.

Affiliations

Affiliations
  • nonpolitical

Certification

  • OSHA Certified
  • Project Management Professional (PMP)
  • Microsoft Office Specialist (MOS) Certification
  • Forklift Certification

Languages

Spanish
Native or Bilingual

Interests

  • Participating in cultural exchange programs and homestays
  • Documenting and sharing travel experiences
  • Sharing travel tips, recommendations, and insights with fellow enthusiasts
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Historical Exploration

Timeline

Zone Operations Manager
KBS
07.2019 - Current
Edge Bander QC operator
States Industries LLC
08.2017 - 02.2019
Quality Control Processor and packing
Richardson Sports
12.2016 - 08.2017
Operations Manager
IBS
09.2015 - 11.2016
Environmental Services Manager
Hotel Cartagena Plaza
04.2012 - 01.2015
University of Cartagena
Bachelor of Business Administration from Finance
UO
Associate Project Manager
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Barack Obama

Personal Information

Personal Information
Relocation: Willing to relocate anywhere authorized to work in the US for any employer.

Skillshighlights

Skillshighlights
  • Experience managing big groups of employees (223 people have been part of my tasks daily)
  • Experience working under pressure
  • Business Operations Organization
  • Accounting Systems
  • High-level problem solver
  • Creative Resource Optimization
  • Multilingual: Spanish/English
  • Advocate for the customer service experience
  • Employee Relations
  • Situational Leadership

Personal Information

Personal Information
Relocation: Willing to relocate anywhere authorized to work in the US for any employer.

Similar Profiles

CREATE PROFILE
JOHAN GERGEN SUAREZBUSINES MANAGER