Johan Napoleon
Wellington
Summary
Banking professional with comprehensive experience in financial services, adept at managing client accounts and providing exceptional customer support. Known for reliability and capacity to adapt to dynamic banking environments. Skilled in financial advising and data analysis, fostering both teamwork and individual accountability.
Overview
8
8
years of professional experience
Work History
Associate Banker/AB-ME
JPMorgan Chase & Co.
02.2024 - Current
- Recognized for providing exceptional client experiences while ensuring compliance with operational and risk policies.
- Support branch sales goals by referring clients to specialized partners (home lending, business banking, and banking investments).
- Assist client with onboarding, loan applications, account management, and digital banking education.
- Maintain compliance with KYC (Know Your Customer)
- Provided client and customers with language barriers and translations for Creole/French.
Assistant Property Manager
08.2021 - Current
- Company Overview: (Airbnb host, Landlord, Long-term rental)
- Help protect investments and assets from family homes to commercial buildings.
- Respond to maintenance requests as needed and be on call for all properties under contract.
- Market properties and handle any vacancies, finding the best tenant possible.
- Screening and securing security deposits from future tenants for security purposes. Making sure the house/building is up to date with county law and regulations.
Front desk clerk/Membership sales
LA Fitness
11.2022 - 03.2023
- Provided excellent customer service by assisting customers in finding their needs, selling memberships, and leaving them with a memorable experience in our gym.
- Utilized effective teamwork to keep the gym well-organized and clean.
- Securing all gym openings during closing and ensuring gym safety with equipment
- Providing customer support with membership plans and fitness classes
Sales associate
Rack Rooms Shoe store
06.2017 - 08.2017
- Created a safe shopping environment for all customers, especially parents.
- Helped set up “Back to school” campaigns around August to increase sales.
- Assuring each sale is accounted for weekly.
- Accommodating each customer with their shopping experience for shoes
Education
Bachelor of Business Administration -
Palm Beach State University
01.2026
Associate of Science - Business Administration
Georgia State University
Atlanta, GA01.2021
Skills
- Microsoft Suite (Office, Screen printing, Word) Property management, Relationship Management, Finance/Accounting
- Banking regulations
- Branch operations
- Cash management
- Customer service
- Educating clients
- Account servicing
- Sales proficiency
Affiliations
- National Association of Black Accountants
- Member
- Receive exclusive access to meetings and networking events with big four accounting firms and successful NABA alumni!
- Learn accounting fundamentals from industry leaders and NABA alumni to prepare for future career!
Languages
French
Native or Bilingual
Timeline
Associate Banker/AB-ME
JPMorgan Chase & Co.
02.2024 - Current
Front desk clerk/Membership sales
LA Fitness
11.2022 - 03.2023
Assistant Property Manager
08.2021 - Current
Sales associate
Rack Rooms Shoe store
06.2017 - 08.2017
Associate of Science - Business Administration
Georgia State University
Bachelor of Business Administration -
Palm Beach State University
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