Johan Orellana
Norwalk,CT
Summary
Dynamic & Energetic leader with a proven track record at Escalante Landscaping, adept in workplace safety and communication. Excelled in conflict resolution, ensuring client satisfaction. Trained new employees, emphasizing teamwork and collaboration. Demonstrated expertise in safe-driving and bilingual skills.
Overview
4
4
years of professional experience
Work History
Landscaping Crew Leader
Escalante Landscaping
04.2022 - Current
- Resolved conflicts between crewmembers professionally while maintaining focus on project goals.
- Ensured safety standards were met by conducting regular site inspections, addressing potential hazards, and providing ongoing training to crew members.
- Developed strong relationships with clients through clear communication, understanding their needs, and delivering high-quality results within budget constraints.
- Reduced equipment downtime by performing routine maintenance on tools and machinery, resulting in uninterrupted productivity.
- Improved client satisfaction by effectively managing landscaping crews and ensuring timely project completion.
- Worked closely with clients during initial consultations to create customized landscape designs that met their preferences and functional needs.
- Trained over new employees on equipment, closely monitoring use for safety and adherence to company protocols.
- Communicated with clients to provide price quotes, discuss design needs and schedule work.
- Logged crew members hours and made weekly reports of productivity.
- Successfully de-escalated rough discussions between clients and surrounding neighbors.
- Drove both Dump trucks and trailers on a daily, following CTDOT laws while maintaining a clean driving record.
Parking Enforcement/Security
Iglesia Pentecostal Camino Al Cielo
05.2021 - 01.2023
- Volunteered as a church parking enforcement/security.
- Reduced vehicle congestion by closely monitoring parking capacity and directing drivers accordingly..
- Handled escalated customer complaints professionally, resolving issues to maintain positive relationships with everyone.
- Used walkie-talkies to communicate with other team members to ensure parking flow around lot.
- Monitored and recorded activity from over 5 surveillance cameras while church service was ongoing.
Team Lead
Jk Carpet
05.2021 - 04.2022
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by enhancing teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, integrity and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Generated reports detailing findings and recommendations in both pictures and written reports.
- Used various heavy machine equipment to load and unload material into worksite.
- Provided driving and gps skills to get to jobs safely and on time.
Education
P-Tech
Norwalk, CT06.2021
Skills
- Workplace Safety
- Communication Skills both written and verbal
- Scheduling Coordination
- Using hand tools
- Responsible and Punctual
- Fast Learner
- Jobsite Safety
- Language Fluency
- Problem-Solving
- Teamwork and Collaboration
- Safe-driving
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Italian
Professional Working
Timeline
Landscaping Crew Leader
Escalante Landscaping
04.2022 - Current
Parking Enforcement/Security
Iglesia Pentecostal Camino Al Cielo
05.2021 - 01.2023
Team Lead
Jk Carpet
05.2021 - 04.2022
P-Tech