Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Johan Paniagua

Miami

Summary

Professional with proven background in logistics and transportation management, driving operational efficiency and timely deliveries. Known for fostering team collaboration and reliability, adapting to changing demands seamlessly. Expertise in route planning, customer service, and multitasking under pressure.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Dispatcher

Oramas Transporting Services
05.2025 - Current
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of 12 fleet vehicles.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.

Quality Control Inspector

LATAM Cargo
09.2024 - 06.2025
  • Communicated with production team members about quality issues.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.

Cargo Agent

LATAM Airlines
05.2023 - 07.2024
  • Provided support during peak periods or staff shortages, demonstrating adaptability and teamwork skills.
  • Prepared hazardous material shipments in compliance with safe handling practices.
  • Coordinated and verified proper dispatch of cargo shipments, working closely with different departments to resolve issues.
  • Utilized computer systems to manage cargo shipments and accurately track goods.
  • Implemented and maintained security protocols to safeguard cargo shipments.

Assistant Manager

La Catrina Restaurant
04.2022 - 06.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.

Education

High School Diploma -

Somerset Academy Charter High
Miami, FL

Skills

  • Customer service
  • Data entry
  • Decision-making
  • Dispatching procedures
  • Customer relations

Certification


  • TDC- Trucking Dispatcher Certification
  • Forklift Operator


Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Dispatcher

Oramas Transporting Services
05.2025 - Current

Quality Control Inspector

LATAM Cargo
09.2024 - 06.2025

Cargo Agent

LATAM Airlines
05.2023 - 07.2024

Assistant Manager

La Catrina Restaurant
04.2022 - 06.2023

High School Diploma -

Somerset Academy Charter High

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