JOHAN VERA
East Hampton,NY
Summary
Food Runner with a strong work ethic and a sense of urgency. Successfully handled high-pressure situations during peak hours, ensuring accuracy of orders and minimizing errors. Collaborated with kitchen staff to improve customer satisfaction and promptly deliver food orders. Demonstrated exceptional customer service and effective multitasking skills.
Overview
5
5
years of professional experience
Work History
Food Runner
Nick&tonis Restaurant
East Hampton, USA
05.2023 - Current
- Provided outstanding service by greeting customers warmly to enhance dining experiences.
- Delivered food orders promptly while maintaining clear communication with kitchen staff.
- Collaborated with kitchen staff to ensure order accuracy, minimizing errors and complaints.
- Managed multiple tasks simultaneously, prioritizing duties for maximum productivity.
- Handled high-pressure situations calmly during peak hours, ensuring smooth service and satisfaction.
Sales Associate
Gubbins Perfect Fit
East Hampton, USA
06.2022 - 10.2022
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges
- Built relationships with customers to encourage repeat business
- Managed returns, exchanges and refunds in accordance with store policy
- Prepared merchandise for sales floor by pricing or tagging
- Helped customers locate products and checked store system for merchandise at other sites
- Answered customer questions about sizing, accessories, and merchandise care
- Rotated stock and restocked shelves to maintain product availability and store appearance
Beach Attendant
Dunes, Resorts
East Hampton, USA
04.2021 - 09.2021
- Coordinated daily setup and breakdown of beach equipment, ensuring organized and functional workspace for optimal guest experience
- Demonstrated exceptional communication skills when interacting with diverse clientele, fostering positive relationships with repeat customers
- Responded to changing weather conditions and unexpected challenges, maintaining service quality and guest safety
- Provided seasonal assistance to ensure efficient workflow during busy times
Education
Associate of Science - Business Administration
Suffolk County Community College
Riverhead, NY05-2028
High School Diploma -
East Hampton High School
East Hampton, NY06-2024
Skills
- Upscale dining service
- Customer service
- Effective multitasking
- Time management
- Sense of urgency
- Team collaboration
- Problem solving
- Strong work ethic
- Quick learner
Languages
- Bilingual
- Spanish
Timeline
Food Runner
Nick&tonis Restaurant
05.2023 - Current
Sales Associate
Gubbins Perfect Fit
06.2022 - 10.2022
Beach Attendant
Dunes, Resorts
04.2021 - 09.2021
Associate of Science - Business Administration
Suffolk County Community College
High School Diploma -
East Hampton High School