Johan Vivar
Elmsford,NY
Summary
Exceptional Technician with a proven track record at Day & Nite/All Service's, excelling in troubleshooting and diagnosing. Leveraged strong attention to detail and customer service skills to enhance system performance and increase customer satisfaction. Successfully implemented efficient workflows, significantly reducing equipment downtime and promoting sustainable practices. Experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Technician
Day & Nite/All Service's
New York, NY
09.2021 - Current
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Optimized system performance thorough testing and analysis.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
- Streamlined processes by implementing efficient workflows and improving technician training programs.
- Improved system efficiency by implementing regular maintenance schedules for all technical equipment.
- Increased equipment lifespan, performing preventive maintenance and timely repairs.
- Conducted detailed diagnostics to identify issues, leading to decrease in system downtimes.
- Promoted sustainability, recommending and implementing eco-friendly technical practices and solutions.
- Tested systems, noting issues and completing preventive maintenance.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Worked with diverse types of weather and ground conditions.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Troubleshooting
- Installation and repair
- Maintenance and repairs
- Quality control
- Mechanical Knowledge
- Preventive Maintenance
- Equipment maintenance
- Customer interaction
- System troubleshooting
- Heavy lifting
- Repair services
- Workload management
- Routine Inspections
- Equipment Repair
- Deadline oriented
- OSHA compliance
- Relationship building
- Safety Equipment
- Product Inspections
- Electrical repair
- Performance improvement
- Issue resolution
- Mechanical aptitude
- Operations monitoring
- Document preparation
- Operation Monitoring
- Component replacement
- Blueprint reading
- Issue analysis
- Schematic reading
- System diagnostics
- Complex Repairs
- Equipment calibration
- Risk mitigation
- HVAC systems
- Innovation skills
Certification
EPA Universal
F60/G60
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Technician
Day & Nite/All Service's
09.2021 - Current