Johana Altube
WESTON
Summary
Dynamic manager with a proven track record at Multiple Services, enhancing operational efficiency and team performance. Skilled in strategic planning and staff development, I successfully implemented initiatives that improved service delivery and fostered collaboration. Adept at analyzing feedback to drive continuous improvement, I excel in motivating teams to achieve organizational goals.
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic.
Overview
20
20
years of professional experience
Work History
Manager
Multiple Services
06.2021 - Current
- Developed operational strategies to enhance service delivery efficiency.
- Oversaw daily operations to ensure compliance with company standards.
- Managed team performance, providing guidance and support for skill development.
- Conducted regular training sessions to promote best practices among staff members.
- Analyzed customer feedback to inform service enhancements and operational adjustments.
- Coordinated cross-functional teams to achieve project objectives effectively.
- Established performance metrics to track progress and identify areas for improvement.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
Gerente De RRHH
Repreinmaca
08.2005 - 04.2021
- Streamlined operational workflows to enhance efficiency and reduce delays.
- Implemented strategic initiatives that improved team performance and collaboration.
- Mentored junior staff, fostering professional development and skills enhancement.
- Analyzed process data to identify areas for improvement and implement solutions.
- Led cross-functional teams in executing projects that aligned with organizational goals.
Education
Licenciatura En Gerencia De RRHH - Recursos Humanos
Universidad Jose Gregorio Hernandez
Venezuala08-2011
TSU En Relaciones Industrailes - RRHH Y Administracion
Tecnologico Antonio Jose De Suecre
Venezuela09-1997
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Staff training and development
- Staff management
- Task delegation
- Goal setting
- Strategic planning
- Operations management
- Cross-functional teamwork
- Shift scheduling
- Schedule preparation
- Performance evaluations
- Inventory management
- Recruiting and interviewing
- Microsoft Office
- Manejo del Sistema Cloudbeds
Timeline
Manager
Multiple Services
06.2021 - Current
Gerente De RRHH
Repreinmaca
08.2005 - 04.2021
Licenciatura En Gerencia De RRHH - Recursos Humanos
Universidad Jose Gregorio Hernandez
TSU En Relaciones Industrailes - RRHH Y Administracion
Tecnologico Antonio Jose De Suecre