Johana Becerra
Salt Lake City,UT
Summary
Proven leader in warehouse efficiency, adept at team management and problem-solving, enhanced Burlington's stockroom operations by implementing innovative inventory systems. Skilled in bilingual communication and employee motivation, significantly boosting productivity. Demonstrates exceptional adaptability, ensuring high-quality standards and employee training, leading to streamlined processes and improved team performance.
Overview
17
17
years of professional experience
Work History
Stockroom Supervisor
Burlington
12.2023 - Current
- Maintained optimal stock by monitoring EAS and collaborating with customer service to department to execute correct EAS.
- Implemented barcode scanning system to improve tracking of items within the stockroom, increasing overall efficiency.
- Enhanced stockroom efficiency by implementing new inventory management systems and procedures.
- Coordinated cross-functional teams during peak times to ensure adequate staffing levels for increased demand periods.
- Boosted employee productivity through comprehensive training programs and performance evaluations.
- Met tight deadlines for order processing by effectively delegating tasks among team members while maintaining high-quality standards.
- Streamlined receiving processes, ensuring timely unpacking, inspection, and stocking of incoming shipments.
- Supervised team of helpers, laborers and material movers to efficiently complete tasks.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Stock Associate
Ross Stores
04.2016 - 12.2023
- Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Assisted colleagues in other departments when needed to ensure cohesive store operations across all teams.
- Maintained effective team member communication.
- Balanced safe, prepared tills, and prepared register bags for next sales date.
- Prepared bank deposits, ensuring proper accounting practices were followed for secure fund transfers.
- Investigated discrepancies of cash register and POS System totals to resolve errors.
- Enhanced cash handling accuracy by conducting daily cash office audits and reconciliations.
- Implemented useful procedures to establish accuracy in cash handling, counting and reporting.
- Identified potential fraudulent activities through vigilant observation and prompt reporting, minimizing financial losses.
- Prepared bank deposits and corporate cash shipments.
- Followed company policies, procedures, and practices for accurate recordkeeping and loss prevention.
- Performed daily cash reconciliations to determine accuracy of financial reports.
- Managed daily flow of cash transactions to provide sufficient cash supply to meet customer needs.
- Trained new employees on proper cash routines, procedures, and requirements.
- Managed the ordering of supplies necessary for cash office operations, avoiding unexpected shortages or delays in service delivery.
- Researched and resolved account discrepancies.
- Assisted in training new employees on cash office procedures, contributing to a more efficient work environment.
Company Manager
Gbecerra House Clean
01.2008 - 08.2016
- Reviewed organizational policies and procedures, recommending updates as necessary to maintain compliance with industry standards.
- Worked closely with marketing teams to create effective promotional campaigns that generated leads and boosted sales figures.
- Negotiated contracts with clients and vendors, securing advantageous terms for the organization.
- Enhanced client satisfaction by providing thorough and efficient house cleaning services.
- Aided in reducing clutter for homeowners by suggesting storage solutions that fit their specific needs.
- Managed time effectively while working under pressure, ensuring all tasks were completed within designated time frames.
- Demonstrated adaptability by quickly adjusting to various types of cleaning equipment and products as needed.
- Upheld company standards by adhering to all safety guidelines during the execution of cleaning tasks.
- Assisted clients in preparing their homes for special events or holidays, ensuring a welcoming atmosphere for guests.
- Displayed strong problem-solving abilities when faced with challenging situations or unique client needs.
- Improved customer retention rates due to meticulous care taken while handling fragile possessions during cleanings.
Education
High School Diploma -
Casa Grande High School
Petaluma, CASkills
- Warehouse Safety
- Employee Motivation
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Multitasking
- Reliability
- Loading and unloading
- Adaptability and Flexibility
- Relationship Building
- Team Management
- Team building
- Bilingual
Languages
Spanish
Native or Bilingual
Timeline
Stockroom Supervisor
Burlington
12.2023 - Current
Stock Associate
Ross Stores
04.2016 - 12.2023
Company Manager
Gbecerra House Clean
01.2008 - 08.2016
High School Diploma -
Casa Grande High School