Summary
Overview
Work History
Education
Skills
Timeline
Generic

Johana Castillo Montiel

Las Vegas

Summary

Detail-oriented professional with a solid background in high-volume settings, notably at Ciao Ciao Café and Bar. Proven track record in customer service and cash management, contributing to enhanced guest experiences. Recognized for effective communication and multitasking abilities. Skilled in kitchen operations and fostering team collaboration.

Overview

9
9
years of professional experience

Work History

Cashier, Barista

Ciao Ciao Café and Bar
Las Vegas
01.2023 - Current
  • Guide guests through item selection and provide answers to menu or establishment inquiries
  • Provided gelato service to guests, confirming orders and addressing allergy concerns
  • Ensure timely preparation and service of all food orders requested by guests
  • Maintained cleanliness and organization of the register area during busy shifts.

Line Cook

Estiatorio Milos
Las Vegas
02.2021 - 12.2022
  • Operate multiple stations, including fry, pastry, and salads.
  • Collaborate effectively with team members
  • Demonstrated ability to operate effectively in fast-paced kitchen environments.
  • Applied culinary knowledge to prepare high-quality meals efficiently.
  • Maintained composure while managing multiple tasks under pressure.

Hostess, Cashier and Server

Peppermill
Las Vegas
05.2018 - 12.2020
  • Maintained high pace for several hours to ensure operational efficiency.
  • Facilitated effective communication with team members to enhance collaboration.
  • Provided exact change to customers during transactions.
  • Ensured customer satisfaction by addressing needs and concerns promptly.

Hostess and Server

Ihop
Las Vegas
09.2016 - 07.2018
  • Capable of accommodating guests, ensuring comfort.
  • Supported team objectives by providing assistance whenever required.
    Emphasized strong teamwork through proactive collaboration with peers.
  • Assist guests and provide information regarding menu options
  • Ensure customer satisfaction through attentive service

Education

true - Science, English

CSN
Las Vegas, NV
06-2026

Phlebotomist

Phlebotomy Training Specialist
Las Vegas, NV
08-2025

High School - Las Vegas, NV

Chaparral High School
Las Vegas, NV
05.2018

Skills

  • High-paced environment adaptability
  • Active engagement
  • Communication skills
  • Energetic approach
  • Strategic planning
  • Financial handling
  • Attention to detail
  • Quick learner
  • Multitasking ability
  • Customer service excellence
  • Cash management
  • Kitchen operations expertise

Timeline

Cashier, Barista

Ciao Ciao Café and Bar
01.2023 - Current

Line Cook

Estiatorio Milos
02.2021 - 12.2022

Hostess, Cashier and Server

Peppermill
05.2018 - 12.2020

Hostess and Server

Ihop
09.2016 - 07.2018

true - Science, English

CSN

Phlebotomist

Phlebotomy Training Specialist

High School - Las Vegas, NV

Chaparral High School

Similar Profiles

CREATE PROFILE