Johana Chauca
Summary
Detail-oriented team player with strong organizational skills, effectively collaborating with teams to enhance workflow efficiency.Possesses strong communication skills with a proven track record of responding to inquiries and concerns in a timely manner while maintaining a positive demeanor.
Overview
8
8
years of professional experience
Work History
Patient Transporter
Queens Boulevard Extended Care Facility
Woodside
06.2025 - 12.2025
- Transported patients safely to various departments within the facility.
- Assisted nursing staff with patient mobility and comfort during transfers.
- Communicated effectively with patients to ease anxiety during transport.
- Followed all safety guidelines while transporting patients in a wheelchair or bed.
- Recorded accurate times of departure and arrival on log sheets.
- Collaborated with team members to improve workflow efficiency in patient transport.
Receptionist
AOL Medical Services P.C.
Jackson Heights
06.2022 - 06.2023
- Received and screened 30+ daily visitors and telephone calls, facilitating effective communication for personnel and management staff.
- Coordinated appointments and schedules for multiple doctors, ensuring optimal time management and patient flow.
- Escalated patients' concerns and requirements to supervisors for prompt resolution, enhancing patient satisfaction.
- Maintained an organized filing system and electronic documents.
- Proficient in using multi-line phone systems.
Cashier
Wasabi Sushi & Bento
Manhattan
09.2017 - 03.2020
- Provided friendly customer service, ensuring positive interactions and customer satisfaction.
- Assisted customers with purchases, item location, and reward program enrollment to enhance loyalty and satisfaction.
- Address customer inquiries promptly
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Reviewed weekly sales circulars and monitored price changes.
Education
High School Diploma -
John Bowne High School
Flushing, NY06-2006
Skills
- Patient safety
- Customer service excellence
- Record-keeping
- Multitasking
- Team collaboration
- Verbal communication
- Ethical Conduct
- Positive Attitude
Languages
- English, Fluent
- Spanish, Fluent
Timeline
Patient Transporter
Queens Boulevard Extended Care Facility
06.2025 - 12.2025
Receptionist
AOL Medical Services P.C.
06.2022 - 06.2023
Cashier
Wasabi Sushi & Bento
09.2017 - 03.2020
High School Diploma -
John Bowne High School