Johana Gastelum
Vineyard,UT
Summary
I am well-trained in multiple types of skills. I have skills in baking and cooking, and I am very detail-oriented when it comes to following recipes. I also have management and office skills. I have basic computer skills to manage emails and a basic understanding of tools such as Microsoft Office, etc.
Overview
6
6
years of professional experience
Work History
Assistant Baker
Kneaders Bakery
Orem, UT
08.2024 - Current
- Assisted in preparing dough and batters for various baked goods.
- Operated mixers, ovens, and other baking equipment efficiently.
- Maintained cleanliness and organization in the baking area.
- Followed recipes accurately to ensure consistent product quality.
- Monitored inventory levels of ingredients and supplies regularly.
- Collaborated with team members to streamline production processes.
- Ensured compliance with food safety and sanitation standards daily.
- Supported the head baker in training new staff on procedures.
- Prepared doughs for bread, rolls, muffins, pies, cakes and other baked goods.
Assistant Manager/Operation Staff Member
Zao asian cafe
Orem, UT
12.2019 - 07.2024
- Trained new employees on restaurant policies and customer service protocols.
- Resolved customer complaints promptly to enhance guest satisfaction experience.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Oversaw cash handling procedures to maintain accuracy in financial transactions.
- Resolved customer complaints in a timely manner.
- Conducted daily inspections of the dining area to ensure cleanliness and orderliness.
- Managed cash register operations including deposits and reconciling discrepancies.
- Took immediate responsibility for issues and found effective solutions for swift resolution.
- Ensured that all customer orders were fulfilled accurately and efficiently.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked with cross-functional teams to achieve goals.
Education
Bachelor of Accounting -
Universidad Autonoma De Baja California
Mexicali, BC Mexico07-2009
Skills
- Dough preparation
- Recipe adherence
- Equipment operation
- Food safety compliance
- Inventory management
- Customer service
- Staff training
- Opening and closing procedures
- POS system
- Schedule coordination
- Restaurant operations
- Shift management
- Sanitation standards
- Organizational skills
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Assistant Baker
Kneaders Bakery
08.2024 - Current
Assistant Manager/Operation Staff Member
Zao asian cafe
12.2019 - 07.2024
Bachelor of Accounting -
Universidad Autonoma De Baja California
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