Overview
Work History
Education
Skills
Timeline
Generic

Johana Gonzalez

Orlando,FL

Overview

27
27
years of professional experience

Work History

Associate L1

Amazon
02.2023 - Current

I am currently conducting an audit and inventory count of the products available in the store for public sale.

Sales Advisor

Renewable Power
03.2023 - 12.2023
  • Met existing customers to review current services and expand sales opportunities.
  • Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Negotiated prices, terms of sales and service agreements.

Manager

Restaurant El Champinon
03.2015 - 12.2016

Organization and planning of daily menu and special events.

  • Managed and motivated employees to be productive and engaged in work.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Established team priorities, maintained schedules and monitored performance.

Sales Agent

Cantv Telecommunications
10.1996 - 05.2015
  • Developed and implemented sales strategies to increase profits.
  • Increased sales revenue by consistently meeting and exceeding sales targets.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Generated new leads through networking and attending industry events.
  • Met existing customers to review current services and expand sales opportunities.
  • Conducted market research to identify trends and opportunities for increased sales growth.
  • Developed, maintained and utilized diverse client base.
  • Presented professional image consistent with company's brand values.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • Built relationships with customers and community to promote long term business growth.

Education

Accountant -

University Of Margarita
Venezuela
01.2004

Skills

Communication Skills - Problem-Solving-

Teamwork - Adaptability Time Management

  • Customer service experience
  • Sales experience
  • Interpersonal communication skills

Timeline

Sales Advisor

Renewable Power
03.2023 - 12.2023

Associate L1

Amazon
02.2023 - Current

Manager

Restaurant El Champinon
03.2015 - 12.2016

Sales Agent

Cantv Telecommunications
10.1996 - 05.2015

Accountant -

University Of Margarita
Johana Gonzalez