Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Johana Hernandez

Springville,UT

Summary

Experienced professional focused on meeting or exceeding objectives seeking Assistant Manager position. Offers advanced training and knowledge of industry best practices. Recognized for leadership, planning abilities and clear, direct communication style.

Overview

8
8
years of professional experience

Work History

Owner

Ground Zero Motors
Orem, Utah
03.2021 - 09.2022
  • Managed day-to-day business operations.
  • Reconciled daily sales, returns and financial reports in QuickBooks.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.

Assistant Manager

UCCU
Provo, UT
02.2015 - 04.2021
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.

Education

High School Diploma -

Timpanogos High School
Orem, UT
2008

Skills

  • Annual Planning
  • Strategic Planning
  • Executive Leadership
  • Effective Communicator and Public Speaker

Languages

Spanish
Native or Bilingual

Timeline

Owner

Ground Zero Motors
03.2021 - 09.2022

Assistant Manager

UCCU
02.2015 - 04.2021

High School Diploma -

Timpanogos High School

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Johana Hernandez