Overview
Work History
Education
Skills
Languages
Timeline
Generic

Johana Hernandez-Garcia

Winston-Salem,NC

Overview

3
3
years of professional experience

Work History

Pet Sitter

West End Collars
03.2023 - Current
  • Prepared food and water following instructions from pet owners.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Exercised animals regularly with walks and rigorous play activities.
  • Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
  • Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
  • Communicated professionally with pet owners via phone, email, and text.
  • Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
  • Ensured timely feedings, grooming sessions, and exercise routines for pets in accordance with owner instructions.
  • Conducted regular home visits to check on pets while owners were away, providing peace of mind through routine updates.
  • Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
  • Developed strong relationships with clients, leading to repeat business and recommendations from satisfied customers.
  • Gave medication to pets following guidelines from owners.
  • Delivered exceptional customer service by responding promptly to inquiries, addressing concerns, and resolving issues quickly.
  • Handled emergency situations calmly and effectively by communicating with veterinarians or pet owners immediately when necessary.
  • Administered medications as needed under veterinarian guidance, maintaining the health of pets in my care.
  • Cared for sick or injured animals by seeking out veterinary care and notifying owners.

Assistant Kennel

Animal Medical Centre Of Greensboro
03.2021 - 11.2022
  • Stocked kennel and cleaning supplies to maintain proper inventory for daily performance.
  • Assisted with grooming services such as bathing, brushing, nail trimming, and ear cleaning for improved pet hygiene and health.
  • Managed challenging situations with distressed or aggressive animals using patience and appropriate restraint methods.
  • Maintained detailed records of each animal''s care, including feeding schedules, exercise routines, and any special requirements.
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Maintained kennel cleanliness and hygiene, reducing the spread of disease and providing a comfortable environment for animals.
  • Ensured safety of all animals through proper handling techniques and adherence to established protocols.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Monitored animal behavior for signs of illness or distress, promptly reporting any concerns to management or veterinary staff.
  • Completed daily cleaning of kennels, cages and public areas using disease control protocol to provide sterile environment.
  • Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
  • Provided compassionate care for sick or injured animals while they recovered under veterinary supervision at the facility.
  • Collaborated with other staff members to create a positive work environment focused on delivering high-quality care to all animals in the facility.
  • Contributed to team efforts in emergency situations, assisting veterinarians with urgent medical procedures when necessary.
  • Demonstrated strong multitasking abilities by managing multiple responsibilities simultaneously, including animal care, client interactions, and administrative duties.

Education

Bachelor of Arts - Biology

University of North Carolina At Greensboro
Greensboro, NC
12.2023

Skills

  • Honest and Trustworthy
  • Positive Attitude
  • Punctual and Reliable
  • Flexible Schedule
  • Pet Sitting
  • Customer Service
  • Cleanliness Maintenance
  • Adaptability and Dependability
  • Pet Feeding
  • Client Communication
  • Pet Care
  • Feeding routines
  • Sanitation protocols
  • Safety Monitoring
  • Behavior Observation
  • Care Monitoring
  • Teamwork and Collaboration
  • Critical Thinking
  • Listening Skills
  • Multi-tasking strength
  • Decision-Making
  • Attention to Detail
  • Customer Communication
  • Time Management
  • Problem-solving skills
  • Reliable and punctual

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Pet Sitter

West End Collars
03.2023 - Current

Assistant Kennel

Animal Medical Centre Of Greensboro
03.2021 - 11.2022

Bachelor of Arts - Biology

University of North Carolina At Greensboro

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Johana Hernandez-Garcia