Johana Meneses
Lodi,CA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
14
14
years of professional experience
Work History
Machine Operator
Woodbridge
07.2021 - Current
- Operated machining equipment safely with team of operators.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Kept detailed production records and identified hold-ups.
- Updated daily production logs and informed management of production incidents or non-conformance issues.
Store Manager
McDonald's Corp.
12.2013 - 06.2021
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Approved regular payroll submissions for employees.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
- Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
Copy and Print Associate
Office Depot Inc
12.2011 - 06.2013
- Operated copiers and printers, trimmed stock to special sizes, and bound booklets using spiral or saddle-stitch techniques to complete customer job requests.
- Completed complex customer orders accurately and within quoted timeframe.
- Incorporated selling skills and product and service knowledge to meet customer needs.
- Entered customer orders in POS register system and created invoices to collect accurate payment.
- Answered phone calls to provide prompt and courteous answers to questions and encourage customer store visits.
- Prepared and processed papers for use in scanning, microfilming and microfiche.
- Assessed customer needs by Action to deliver satisfactory experiences.
Education
Associate Of Business Administration -
Citrus College
Glendora, CASkills
- Order Management
- Customer Service
- Staff Training
- Staff Management
- Order Supplies
- Financial Management
- Sales Activities
- Labor Cost Controls
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Machine Operator
Woodbridge
07.2021 - Current
Store Manager
McDonald's Corp.
12.2013 - 06.2021
Copy and Print Associate
Office Depot Inc
12.2011 - 06.2013
Associate Of Business Administration -
Citrus College