Johana Morris
Bourbon,IL
Summary
Service-oriented Housekeeping Room Attendant manages multiple, concurrent tasks in fast-paced environments. Friendly with strong interpersonal skills across all levels of an organization. Offering a strong work ethic and dedication to achieving results.
Overview
2
2
years of professional experience
Work History
Housekeeping and Laundry Attendant
Comfort Inn Hotel
11.2020 - 06.2021
- Removed bed sheets and towels from over 20 rooms per day and pre-treated stains to maintain and restore linen condition.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Sanitized all surfaces, wiped down cabinets, and swept and mopped floors
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Responded to requests from patrons for linens and toiletries.
- Liaised with other departments to coordinate housekeeping requirements and resolve issues and concerns.
- Aided manager in developing and executing new cleaning procedures and protocols to improve cleaning process.
- Sorted, laundered, and put away various laundry items.
- Changed bed linens and collected soiled linens for cleaning.
Crew Member
McDonald's
06.2019 - 12.2019
- Worked front counter, drive-thru, and other areas.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Accurately operated cash register to process over 30 customer payments per day.
- Performed serving, cleaning, and stocking to high standards and provided excellent customer satisfaction.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete over 30 orders per shift.
Education
Bachelor of Science - Nursing
Olivet Nazarene University
Bourbonnais, IL12.2025
Bachelor of Science - Biochemistry
Loyola University of Chicago
Chicago, IL05.2024
Associate of Arts - Humanities
Kankakee Community College
Kankakee, IL05.2020
High School Diploma -
Bradley Bourbonnais Community High School
Bradley, IL05.2020
Skills
- Cleaning and Organization
- Quality Control
- Money Handling Abilities
- Conflict Resolution
- Reading Comprehension
- Medical Terminology Knowledge
- Active Listening
- Time Management
- Issue and Complaint Resolution
- Company Quality Standards
- Supply Replenishment
- Laundry Duties
Coding
I completed an online coding boot camp which taught me the basics of front-end coding. I learned coding languages such as HTML, CSS, and JavaScript.
Timeline
Housekeeping and Laundry Attendant
Comfort Inn Hotel
11.2020 - 06.2021
Crew Member
McDonald's
06.2019 - 12.2019
Bachelor of Science - Nursing
Olivet Nazarene University
Bachelor of Science - Biochemistry
Loyola University of Chicago
Associate of Arts - Humanities
Kankakee Community College
High School Diploma -
Bradley Bourbonnais Community High School
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