Johana Pulido
Tamarac,FL
Summary
Proactive ICQA Warehouse Associate with extensive experience in order processing, inventory management, and problem-solving. Proven track record in enhancing warehouse efficiency through data-driven process improvements and team development. Bringing strong skills in warehouse operations, quality control, and effective communication to drive continuous improvement and operational excellence. Motivated Warehouse Worker skilled at providing efficiency in shipping and receiving, inspection and storage operations. Handles diverse materials to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals.
Overview
6
6
years of professional experience
Work History
ICQA Warehouse Associate
The Home Depot Distribution Center
01.2022 - Current
- Conducted performance reviews for team members, setting goals for growth and development opportunities within the company.
- Supported continuous improvement initiatives by identifying areas for potential enhancement within warehouse operations.
- Utilized warehouse management systems to track inventory levels, locations, and movement throughout the facility.
- Streamlined order fulfillment with efficient picking, packing, and shipping tasks.
- Developed process improvements with data-driven analysis of warehouse operations.
- Increased warehouse efficiency by implementing ICQA processes and procedures.
- Participated in cross-training programs to increase versatility within the team and support various roles as needed.
- Provided ongoing coaching and feedback to team members, fostering continuous improvement.
- Managed inbound shipments, ensuring accurate recording and storage of products.
- Maintained a clean and organized warehouse environment for optimal productivity.
- Addressed customer inquiries regarding product availability or order status, providing exceptional service experiences at every opportunity.
- Improved inventory accuracy through regular cycle counts and audits.
- Collaborated with other departments to optimize supply chain efficiencies.
- Facilitated communication between different shifts, ensuring smooth transitions without disruptions in workflow or productivity levels.
- Resolved discrepancies in inventory records by conducting thorough investigations and adjustments as needed.
- Reduced product damage by properly training staff on safe handling techniques.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
Problem Solver
Amazon
03.2020 - 01.2022
- Defined problem to identify, prioritize and select alternatives.
- Looked outside known experience to find solutions and produce results.
- Employed various tools and equipment to find solutions to difficult or complex issues.
- Researched and extracted data to complete tasks.
- Defined problems to make decisions and moved forward to support quick resolution.
- Collaborated with cross-functional teams to identify, analyze, and resolve complex issues impacting business performance.
- Enhanced company efficiency by identifying bottlenecks in processes and proposing effective solutions.
- Utilized problem-solving skills to reduce or eliminate company expenses.
- Enhanced team productivity by streamlining workflow processes.
- Facilitated workshops on problem-solving techniques, enhancing team's ability to manage challenges.
General Asociate
Walmart
09.2018 - 06.2019
- Established trust between clients through honest communication regarding products'' features.
- Boosted overall store efficiency by assisting with merchandising tasks such as restocking shelves and organizing displays.
- Continuously met individual performance metrics while contributing to the overall success of the team.
- Participated in ongoing training programs to stay updated on company policies, products, and industry trends.
Education
Associate of Business Administration - Business Administration
I.U. De Technologia Federico Rivero Palacios
Venezuela 07.2008
Skills
- Order Picking
- Shipping and receiving
- Warehouse Operations
- Training and mentoring
- Storage Organization
- Cycle counting
- Lifting Techniques
- Load and unload trucks
- Adherence to SOPs
- Problem-Solving
- Self-Motivated and Disciplined
- Attention to Detail
- Warehouse Safety
- Cleaning and Organizing
- Picking and Packing
- Loading and unloading
- Sorting and Labeling
- Clear Communication
- Warehouse Organization
- Punctual and Dependable
- Order picking and processing
- Receiving and Processing Shipments
- Microsoft Excel
- Hazardous Materials Handling
- Quality Control
- Complex Problem-Solving
- Inventory Tracking
- Inventory Management
- Damage Reports
- Cycle Counts
- Problem-solving abilities
- Multitasking Abilities
- Effective Communication
- Adaptability and Flexibility
- Decision-Making
Languages
English
Limited Working
Spanish
Native or Bilingual
Timeline
ICQA Warehouse Associate
The Home Depot Distribution Center
01.2022 - Current
Problem Solver
Amazon
03.2020 - 01.2022
General Asociate
Walmart
09.2018 - 06.2019
Associate of Business Administration - Business Administration
I.U. De Technologia Federico Rivero Palacios
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