Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Websites
Timeline
Languages
Work Availability
Spanish/English fluent
Quote
Languages
Spanish/English fluent
OperationsManager
Johana Querales

Johana Querales

Procurement Specialist - Consultant
West Jordan,UT

Summary

Johana Querales

B.S.M.E, M.S.M, Ph.D, CPP, CPPM

I'm a highly experienced professional with an extensive background spanning 15 years in Procurement, Warehouse, Development of Purchasing policies, and Training employees, Executives, and stakeholders. My expertise includes Professional Services, Marketing, Software, Facilities, and Materials for the Petroleum Industry, such as steel, pipelines, chemicals, equipment, and hardware.

I have a deep knowledge of the management of the procurement process, Bids, RFP, RFI, quotes/proposals, contracts creation, close, and administration, created to the Government Operations department and private companies. In addition my deep knowledge in ERP Systems such as Sap MM, Finet, Oracle, and Salesforce. My focus areas are implementation and control of procurement processes and policies, and collaboration with the different departments to the development of projects in association with the finance and legal departments.

My customer-oriented approach, and strategic thinking, enable me to build relationships, cultivate partnerships, retain top accounts, grow profit channels, and expand network connections all over the world.

Presently, I hold the distinguished position of Procurement Specialist at NICE America handling all companies over the continent, Canada, the US, Mexico, Bolivia, Brazil, and Colombia.

Proudly maintain membership in the International Society of Female Professionals and the American Purchasing Society, organizations that Certified me as a Purchasing Professional and Purchasing Professional Manager, indicative of my proficiency in this field.

I specialize in fostering an innovative culture, integrative leadership, and neuro-leadership, as well as managing complexity in organizations.

I am proud to hold a Bachelor in Mechanical Engineering, a Master's degree in Research and development, and a Doctorate in Science and Technology Management, certifying me as a distinguished researcher.

I am at your disposal to provide you with any form of assistance that you may require. Please do not hesitate to contact me at your convenience.

Overview

12
12

Procurement for Petroleum and Gas Company - Goverment Operations

1
1

Procurement Government Operations Utah

1
1

Global Procurement NICE CXOne

1
1

Procurement - NICE America - Consultant

19
19
years of professional experience

Work History

Procurement Consultant

Gerson Lehrman Group, Inc. "GLG"
New York, New York
2023.01 - Current

As GLG Procurement Experts our job is to bring decision-makers the experience in the field required to make informed decisions.

The GLG member has connections through the company network with 1 million experts who work with the customer to create the approach that best identifies, assesses, and answers your questions in the required timeline.

GLG experts share their expertise with clients through opportunities such as phone calls, in-person events, and online surveys.

Procurement Specialist

NICE inContact
Sandy, UT
01.2023 - Current
  • Creation and administration of Master Services Agreements, such as Non-Disclosure Agreements, TOMs, and Data Privacy Agreements.
  • Creation of contracts with Business Partners/Long term
  • Experience in Procurement process related to Professional Services, Facilities, Marketing, and IT.
  • Support the team project with requirements/SOW/Work Orders/ Strategies/Procurement.
  • Contract Negotiation (prices, terms, schedules, and deadlines).
  • Support the Legal Department with the review of contracts /SOW /Work Orders/ submitted for review and approval.
  • Purchase Orders, creation, close, modification, cancellation
  • Suppliers evaluation.
  • Bids, RFP, RFI.
  • Apply well-developed communication, interpersonal, and collaboration skills to build effective working relationships with vendors and partners.
  • Risk Assessments request
  • Training for customers/requesters/management of the different departments and Key Stakeholders to provide a general and deep knowledge of the procurement process, strategies, and policies
  • Support the finance team with Invoicing review and approval.
  • Problem-solving with attention to detail
  • Innovation and continuous improvement of the process
  • Manage different systems such as (DocuSign, Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, BizDocs, Bina, Salesforce)
  • ERP Systems Sap, Oracle, Finet.
  • Ensure compliance with the procurement policy and company processes.
  • Customer Service.

Buyer

NICE inContact
Sandy, UT
08.2021 - 12.2022
  • Daily review of the requirements created in the system to the design of an accurate procurement process.
  • Request quotes from vendors to determine the best source of supply.
  • Negotiation
  • Create, modify, and cancel Purchase orders.
  • Analyze financial reports and other data and information through Bina and Salesforce.
  • Manage different systems such as DocuSign and Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
  • Manage ERP Systems Sap, Oracle, BizDocs,
  • Supplier creation, management, and evaluation.
  • Work with suppliers to expedite open purchase orders and shipments in transit.
  • Design Innovative solutions for the improvement of the process
  • Training for requester/ customers/vendors /buyers/Key Stakeholders.
  • Customer and vendor support.
  • Promote the adequate process and guide requesters through the procurement policies and guides.
  • Implementation of purchasing policies, guides, and processes in the company.

Global Procurement Agent

NICE inContact
Sandy, UT
08.2021 - 12.2022
  • Identify requirements in all countries where NICE inContact/CXONe has business (US, Singapore, Australia, Belgium, Canada.
  • Analyzed customer needs and accordingly developed procurement requirements.
  • Prepared purchase orders and sent them to distributors and suppliers.
  • Requisition management, Invoicing review, and support.
  • Assisted in the preparation of bidding documents and kept paperwork in order.
  • Assisted in the preparation of bidding documents and kept paperwork in order.
  • Philippines, India, UK, Japan, China, Bolivia, Brazil, and the Dominic Republic) and proceed with the quote evaluation and Purchase Process
  • Customer Services
  • Researched pricing information and compared prices and quotations.
  • Supplier registration and management, Reception, and managing vendor requirements
  • Purchase Order creation, close, modification, cancellation

Purchasing Agent

State of Utah
Taylorsville, Utah
01.2021 - 06.2021
  • Researched and evaluated suppliers
  • Solicited bids proposals
  • Reviewing quotes, terms, and conditions
  • Utilizes procurement tools to manage the bid/quote process and other administrative activities
  • Analyzed competitive prices, products, and market-related information.
  • Sourced new vendors for purchasing needs.
  • Researched potential products, vendors, and services to compare price and quality.
  • Prepared purchase orders and sent them to distributors and suppliers.
  • Evaluate the competence of vendors and review their invoices for accuracy
  • Create, modify, cancel, and close of purchase orders
  • Analyzed proposals, financial reports, and other data and information
  • Customer services
  • Ensuring compliance with the annual procurement schedule for projects
  • Review and approve procurement processes, ensuring compliance with existing regulations and procedures
  • Manage ERP system - Finet.

Purchasing Leader

Pdvsa E&p
Cabimas, Zulia Venezuela
10.2017 - 03.2019
  • Cultivate new vendor relationships using dynamic communication and negotiation skills.
  • Maintain appropriate inventory levels to meet personnel and corporate needs.
  • Created and negotiated contracts with supply vendors to obtain top pricing in materials, equipment, and services.
  • Provide adequate support to the team members in all stages of the procurement process.
  • Review and approval of procurement process.
  • Promote teamwork.
  • Participate in meetings with high-level Stakeholders.
  • Contract Negotiation.
  • Creation and administration of the Annual Procurement Plan
  • Creation and administration of the Annual Training Plan.
  • Member of the Contracts Board to the creation, modification, and improvement of the Procurement process and policies.
  • Development of contract closing chapter.
  • Member of the PDVSA Network of Contracting Specialists.

Instructor Specialist

Pdvsa E&p
Cabimas, Zulia/ Venezuela.
10.2010 - 03.2019
  • Train new employees.
  • Mentor employees to learn step-by-step the procurement policies, guides, and process.
  • Create training and meetings to implement the procurement policies, guidelines, and processes in the different departments/divisions of the company.
  • Participate in meetings with partners and suppliers to address questions related to the process.
  • Participated in workshops, trainings, and conferences
  • Certified instructor in contract creation, administration and closing.
  • Over 1000 employees trained in Venezuela.

Contract Specialist

Pdvsa E&p
Cabimas, Zulia Venezuela
02.2010 - 09.2017
  • Procurement process for Materials and Services
  • Contract creation, administration, and closing.
  • Support the project team with the selection of the adequate procurement process.
  • Management of Bids, FRP, FRI.Analysis of proposals received for the different processes.
  • Conducted market research to plan acquisition strategies and drafted the type of contracts required.
  • Negotiation.
  • Manage vendor relationships as the focal point of the company.
  • Creation of Business partner agreements for short/Long-term projects
  • Review and understand contract plans and specifications.
  • Monitor existing contracts to identify expiration dates and coordinate with appropriate channels for contract re-negotiation and possible renewal.
  • Optimization of contract terms and conditions to increase profitability and reduce risk.
  • Customer Services.
  • Review of invoice accuracy.
  • Manage of levels of stock in the warehouse with the materials planification department.

Purchasing Agent

Pdvsa E&p
Cabimas, Zulia Venezuela
03.2008 - 01.2010
  • Purchasing Process creation, administration, and closing.
  • Prepared purchase orders and sent them to distributors and suppliers.
  • Researched potential products, vendors, and services to compare price and quality.
  • Researched materials offerings from new suppliers to obtain the most competitive pricing.
  • Analyzed competitive prices, products, and market-related information.
  • Creation of vendor relationships as the focal point of the company.
  • Customer Services.
  • Support the project team with the selection of the adequate procurement process.
  • Management of Bids, FRP, FRI.
  • Analysis of proposals received for the different processes.
  • Negotiated prices for materials with distributors, agreeing on mutually beneficial deals.
  • Review of invoice accuracy.
  • Warehouse activities
  • Considered optimum order quantities and stocking levels when ordering inventory.
  • Attended events, shows and exhibitions to network with vendors and view new products.

Purchasing Agent

Pdvsa E&p
Anaco, Anzoátegui Venezuela
01.2007 - 03.2008
  • Reviewed customer needs and developed appropriate procurement requirements.
  • Research materials offerings from new suppliers to obtain the most competitive pricing.
  • The purchasing process to the acquisition of materials, equipment, and services.
  • Analysis of proposals based on costs, time, and quality, applying laws, decrees, standards, and procedures required by the PDVSA Manuals.
  • Negotiated prices for materials with distributors, agreeing on mutually beneficial deals.
  • Prepared purchase orders and sent them to distributors and suppliers.
  • Design the yearly purchasing plan with the different departments of the company.
  • Monitoring and follow-up of requests for social projects assigned by process
  • Creation, administration, monitoring, and control of the procurement process.
  • Connect with warehouse managers and suppliers to manage efficient inventory movements.
  • Participate in events, shows, and exhibitions to connect with new and regular vendors and review new products.
  • Analyzed vendor performance, reviewed compliance, and communicated corrective action requirements to vendors.

Project Planner

CONSORCIO DELTA SUPPLY CA
Anaco, Anzoátegui - Venezuela
07.2006 - 12.2006
  • Project planning, control, and monitoring.
  • Developed overall project schedules based on interactions with key members of the project team and client organization.
  • Verified integration of technical, scope, and cost requirements into project plans.
  • Assisted with the coordination of daily activities for projects.
  • Led interactive planning sessions and hosted schedule review meetings with the project management team.
  • Communicated proactively with management and other stakeholders to resolve project plan issues.
  • Manage Contracts of EPC, Electromechanics services, and Implementation of ISO 9001 - 2000 to document control.
  • Manage Microsoft Project Professional 2007.
  • Manager of Social Projects for Communities.
  • Control of materials request of Warehouse.Project administration.
  • Creation of advance report of the project.
  • Prepared project and program reports covering quantitative progress, schedule performance and cost tracking.

Project Planner

MULTISERVICIOS JIMMORCA
Anaco, Anzoategui Venezuela
04.2006 - 07.2006
  • Planning, control, and monitoring of the activities for the installation of the system of flow to lines of 3", 4", and 6", from the wellheads to the flow stations.
  • Assisted with coordination of daily activities for projects.
  • Prepared project and program reports covering quantitative progress, schedule performance and cost tracking.
  • Produced thorough, accurate and timely reports of project activities.
  • Identified project needs by reviewing project objectives and schedules.
  • Communicated proactively with management and other stakeholders to resolve project plan issues.
  • Developed overall project schedules based on interactions with key members of project team and client organization.
  • Work valuations.
  • Work permits.
  • Control of procurement of materials and equipment.
  • Personnel management.
  • Inventory.
  • Negotiated with project stakeholders or suppliers to obtain resources or materials.

Project Planner

MENDEZ Y SERVICIOS C.A “MENSERCA
Anaco, Anzoátegui Venezuela
01.2006 - 04.2006
  • Planning, control, and monitoring of activities.
  • Control of procurement of materials and equipment.
  • Personnel management.
  • Inventory.
  • Project management.
  • Management of office packages (Microsoft Project Professional, Outlook, Word, Excel, power point, Access)

Project Planner

FACTORIA Y SERVICIOS SUPLINACO, C.A
Anaco, Anzoátegui - Venezuela
10.2005 - 01.2006
  • Creation of Project Plans for EPC, Electromechanical, Pipelines, Road asphalting, and Construction.
  • Leader of the team.
  • Materials management activities.
  • Requisition of Materials in Warehouses.
  • Plan of the distribution of materials in the different areas of the project.
  • Project administration. Creation of advance reports of the project.

Intern

Pdvsa E&p
Anaco, Anzoátegui Venezuela
10.2004 - 10.2005
  • Supervision and control of activities for the maintenance of higher level 5 of bolted atmospheric tanks, located at the San Joaquín 1 as demolition of the concrete base, mechanical/manual excavation, formwork, filling and compaction, supply, and installation of concrete, sampling for compression tests, installation of steel sheets for the construction of tank rings, hydrostatic and hermeticism testing, demolition and fencing fabrication, asphalt concrete installation, sandblasting.

Education

Certified Purchasing Professional Manager - Purchasing, Procurement, And Contracts Management

Certified Purchasing Professional Manager
American Purchasing Society
11.2022

Certified Purchasing Professional - Purchasing

American Purchasing Society
Remote
10.2022

Technical English - English

Salt Lake Community College
Salt Lake City, UT
01.2021

English As Second Languaje - ESL Clases

Granite Peaks
West Valley City, UT
10.2019

Doctor of Philosphy - Management

Universidad Rafael Belloso Chacín
01.2017

Master's - science, Mangement of Research

Universidad Rafael Belloso Chacín
01.2012

Certified - Purchasing, Procurement, And Contracts Management

PDVSA E&P
Anaco Anzoátegui Venezuela
03.2008

Bachelor of Engineering - BE - Mechanical Engineering

Universidad Nacional Experimental 'Rafael María Baralt
01.2005

Skills

  • Purchasing
  • Order Placement
  • Supply Chain Forecasting and planning
  • Effective Communication
  • Proficiency in ERP Systems such as Sap, Oracle, and Finet
  • Persuasion Skills
  • Fast Learning
  • Analytical and Critical Thinking
  • Written Communication
  • Attention to Detail
  • Training and Development
  • Supply chain planning
  • Teamwork and Collaboration
  • Dependable and Responsible
  • Active Listening

Accomplishments

  • Implementation of NICE Global Procurement Policies and process to inContact Inc/CXOne at the global level.
  • Creation of a Guide for Closing Contracts for Materials and Services.
  • Over 1000 employees trained.
  • Member of the Board of Contracts of PDVSA E&P
  • Member of the American Purchasing Society.
  • Certified Purchasing Professional
  • Certified Purchasing Professional Manager

Languages

Spanish
Native/ Bilingual
English
Professional

Timeline

Procurement Consultant

Gerson Lehrman Group, Inc. "GLG"
2023.01 - Current

Procurement Specialist

NICE inContact
01.2023 - Current

Buyer

NICE inContact
08.2021 - 12.2022

Global Procurement Agent

NICE inContact
08.2021 - 12.2022

Purchasing Agent

State of Utah
01.2021 - 06.2021

Purchasing Leader

Pdvsa E&p
10.2017 - 03.2019

Instructor Specialist

Pdvsa E&p
10.2010 - 03.2019

Contract Specialist

Pdvsa E&p
02.2010 - 09.2017

Purchasing Agent

Pdvsa E&p
03.2008 - 01.2010

Purchasing Agent

Pdvsa E&p
01.2007 - 03.2008

Project Planner

CONSORCIO DELTA SUPPLY CA
07.2006 - 12.2006

Project Planner

MULTISERVICIOS JIMMORCA
04.2006 - 07.2006

Project Planner

MENDEZ Y SERVICIOS C.A “MENSERCA
01.2006 - 04.2006

Project Planner

FACTORIA Y SERVICIOS SUPLINACO, C.A
10.2005 - 01.2006

Intern

Pdvsa E&p
10.2004 - 10.2005

Certified Purchasing Professional Manager - Purchasing, Procurement, And Contracts Management

Certified Purchasing Professional Manager

Certified Purchasing Professional - Purchasing

American Purchasing Society

Technical English - English

Salt Lake Community College

English As Second Languaje - ESL Clases

Granite Peaks

Doctor of Philosphy - Management

Universidad Rafael Belloso Chacín

Master's - science, Mangement of Research

Universidad Rafael Belloso Chacín

Certified - Purchasing, Procurement, And Contracts Management

PDVSA E&P

Bachelor of Engineering - BE - Mechanical Engineering

Universidad Nacional Experimental 'Rafael María Baralt

Languages

  • Spanish Native, 37 years living in Venezuela, and English Proficiency, five years living in the US.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Spanish/English fluent

  • Naci en Venezuela, un pais rico en bellezas naturales, recursos y hermosos ambientes. Pero como muchos inmigrantes al llegar a este pais decidi que estudiaria y me prepararia para tener de vuelta mi trabajo en US, y afortunadamente con ayuda de mi esposo y mi familia logre hacerlo. Estare encantada de proporcionar adicional information si es requirida. Nos vemos en la entrevista.
  • I was born in Venezuela, a country rich in natural beauty, resources, and beautiful environments. But like many immigrants when I arrived in this country I decided that I would study and prepare myself to have my job back in the US, and fortunately, with the help of my husband and my family, I managed to do it. I will be happy to provide additional information if required. See you in the interview.

Quote

“The only way to do great work is to love what you do. If you haven't found it yet, keep looking. Don't settle.”
Steve Jobs

Languages

  • Bilingual Spanish - English

Spanish/English fluent

  • Naci en Venezuela, un pais rico en bellezas naturales, recursos y hermosos ambientes. Pero como muchos inmigrantes al llegar a este pais decidi que estudiaria y me prepararia para tener de vuelta mi trabajo en US, y afortunadamente con ayuda de mi esposo y mi familia logre hacerlo. Estare encantada de proporcionar adicional information si es requirida. Nos vemos en la entrevista.
  • I was born in Venezuela, a country rich in natural beauty, resources, and beautiful environments. But like many immigrants when I arrived in this country I decided that I would study and prepare myself to have my job back in the US, and fortunately, with the help of my husband and my family, I managed to do it. I will be happy to provide additional information if required. See you in the interview.
Johana QueralesProcurement Specialist - Consultant