JOHANA SERRANO
Vandalia,Ohio
Summary
Experienced phlebotomist with a strong background in venipuncture and patient care. Demonstrated ability to efficiently collect blood specimens from diverse patient populations. Proficient in maintaining specimen integrity through proper handling and labeling procedures. Skilled in maintaining a calm and reassuring demeanor in high-pressure environments. Dedicated to ensuring patient comfort and confidentiality while adhering to all safety protocols and regulatory guidelines.
Overview
3
3
years of professional experience
Work History
Phlebotomist
CSL Plasma
Dayton, OH
09.2023 - 05.2024
- Demonstrated proficiency in using a variety of collection techniques and equipment..
- Entered patient information and test orders into computer systems accurately.
- Adhered to all healthcare regulations, including HIPAA and OSHA standards.
- Responded quickly and effectively to emergency situations.
- Assisted in the training of new phlebotomists.
- Identified and labeled specimens accurately, ensuring proper handling and transport to lab.
- Ensured the cleanliness and sterilization of phlebotomy equipment and work area.
- Documented patient information into electronic medical records system.
- Identified patients using proper procedures prior to specimen collection.
- Labeled blood vials with critical information like time of collection, date and patient name.
To Go Specialist
Olive Garden Restaurant
Vandalia, OH
09.2021 - Current
- Prepared special orders according to customer requests while maintaining high standards of quality assurance.
- Processed payments for take-out orders using POS system or credit card machine accurately and efficiently.
- Performed regular maintenance checks on equipment used during shift operations.
- Performed opening duties including setting up workstations with required supplies and equipment.
- Assisted kitchen staff with food preparation tasks such as chopping vegetables or prepping sauces.
- Stored prepared foods correctly in designated areas following established sanitation guidelines.
- Ensured that all food safety regulations were followed during meal preparation process.
Education
American Heart Association (AHA) Basic Life Support And First Aid Bethere Certification College Credits Earned ALH 1101, Introduction To Healthcare Delivery BIO 1107; Introduction To Anatomy And Physiology ALH 1113, Clinical Phlebotomy ALH 1114 -
Miami Valley Career Technology Center
Clayton, OH05.2023
General Studies
Vandalia-Butler High School
05.2023
Associate of Science - Nursing
Sinclair Community College
Dayton, OHSkills
- Sanitation Standards
- Teamwork and Collaboration
- Adaptability and Flexibility
- Analytical Skills
- Time Management
- Interpersonal Communication
- Medical Records Management
- Specimen handling
- Medical terminology knowledge
- Phlebotomy Technician (NCPT)
- Patient support
- Biohazard Disposal
- Venipuncture Expertise
- Fluent in Spanish
- Capillary puncture experience
Additional Information
- Awards and Activities: , Aviator Of the Month May 2019 HOSA Chair September 2021-22 Regional 1st place March 2022-23 HOSA Chair September 2022-23 Regional 1st place Feburary 2023
Languages
Spanish
Native/ Bilingual
French
Limited
References
References available upon request.
Timeline
Phlebotomist
CSL Plasma
09.2023 - 05.2024
To Go Specialist
Olive Garden Restaurant
09.2021 - Current
American Heart Association (AHA) Basic Life Support And First Aid Bethere Certification College Credits Earned ALH 1101, Introduction To Healthcare Delivery BIO 1107; Introduction To Anatomy And Physiology ALH 1113, Clinical Phlebotomy ALH 1114 -
Miami Valley Career Technology Center
General Studies
Vandalia-Butler High School
Associate of Science - Nursing
Sinclair Community College
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