Johana Vasquez
Franklin Square,NY
Summary
Accomplished General Manager at Qdoba Mexican Eats, adept in business administration and fostering customer relations. Demonstrated success in enhancing operational efficiency and leadership development. Skilled in recruiting, with a keen ability to adapt and excel in dynamic environments.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Qdoba Mexican Eats
Plainview, NY
07.2023 - Current
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Collaborated with management on developing strategic plans for achieving business goals.
- Supervised daily operations including scheduling shifts, assigning duties.
- Managed customer service inquiries and complaints in a timely manner.
- Worked effectively in team environments to make the workplace more productive.
General Manager
Qdoba Mexican Eats
Farmingdale, NY
05.2022 - 07.2023
- Developed and implemented operational strategies to improve efficiency, reduce costs, and maximize customer satisfaction.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Implemented successful business strategies to increase revenue and target new markets.
- Prepared staff work schedules and assigned team members to specific duties.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Recruited, interviewed and hired qualified staff for open positions.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Created schedules and monitored payroll to remain within budget.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Education
BBA - Accounting
CUNY Baruch College
New York, NY06-2027
Some College (No Degree) -
SUNY Farmingdale State College
Farmingdale, NYHigh School Diploma -
Roosevelt Senior High School
Roosevelt, NY06-2019
Skills
- Recruiting and interviewing
- Business administration
- Microsoft office expertise
- Basic QuickBooks
- Adaptability and flexibility
- Inventory management
- Scheduling and planning
- Customer relations
- Sales forecasting
- Budgeting and finance
Affiliations
- Volunteer at a Non-Profit Religious Organization for over a decade; helping with kids, youth, social media, and event planning.
- Actively participate in community-based events such as educational workshops for victims of sexual abuse, focused on prevention.
Languages
Spanish
Native/ Bilingual
Timeline
Assistant Manager
Qdoba Mexican Eats
07.2023 - Current
General Manager
Qdoba Mexican Eats
05.2022 - 07.2023
BBA - Accounting
CUNY Baruch College
Some College (No Degree) -
SUNY Farmingdale State College
High School Diploma -
Roosevelt Senior High School