SalesForce
Hi, I’m
Joanna Velez
Executive Assistant
ATLANTA,GA
If you really look closely, most overnight successes took a long time.
Steve Jobs
Summary
Accomplished administrative professional with 10+ years of experience supporting senior executives and driving organizational efficiency. Proven ability to manage complex workloads with precision and adaptability in fast-paced environments. Recognized for professionalism, attention to detail, and commitment to delivering high-quality results. Skilled in calendar management, travel coordination, customer service, and document organization. Strong communicator and dependable team player who thrives under pressure while handling multiple priorities with accuracy and efficiency.
Overview
10
years of professional experience
2
Languages
Work History
MasisaAtlanta, GA
Executive Assistant
04.2024 - 06.2025
Job overview
- Supported the Head of Sales and U.S. Sales Team by managing confidential calendars, global travel, and client meetings, boosting executive availability for client engagement by 20%.
- Supported client operations by assisting with onboarding, proposal coordination, and ongoing client communication to ensure a seamless experience.
- Managed payroll, benefits administration, and compliance reporting for MDS Group/Masisa, ensuring 100% accuracy and on-time processing.
- Oversaw sales order tracking, invoicing, and purchase order processing, reducing errors by 15% through process improvements.
- Tracked projects, action items, and deadlines to ensure accountability and prevent gaps in execution.
- Supported team operations, office readiness, and new hire onboarding to maintain a well-run and welcoming work environment.
- Maintained a high level of discretion and integrity when handling confidential and sensitive information
American Structural ConcreteLithonia, GA
Administrative Assistant
03.2020 - 04.2024
Job overview
- Pre-qualification bid development, creating and updating records ensuring the accuracy and validity of the information, such as each state license and financial records
- Coordinate 75% air travel, ground transportation, and accommodations for colleagues
- Designed and put into operation a database specifically for handling travel requests, with the goal of reducing instances of typing errors
- Plan and execute the logistics of conferences and other special events, such as organizing yearly weekend retreats for more than 80 people, which includes itinerary, food, and material gathering
- Support front office staff by processing correspondence, documents, and reports
- Prioritize and manage multiple tasks and competing priorities in servicing requests from senior managers
- Notarized legal documents for the company on request with reviewing documents and verified signee identity using government-issued I.D.
American Structural ConcreteLithonia, GA
Accounting Assistant
03.2020 - 04.2024
Job overview
- To keep accurate records, keep accounting systems up-to-date and help with new expenses and payments which includes requisitions and POs
- Enter invoices into the company's accounting software, processing as many as 1000 per month
- Code all transactions according to the internal company system to avoid errors
- Scanned checks and invoices into the company's electronic filing system
- Document payments and expenses to keep financial records current.
FC Construction ServicesNew York, NY
Administrative Coordinator
08.2017 - 01.2020
Job overview
- Supported project management efforts by tracking deadlines, maintaining documentation, and communicating progress updates to stakeholders.
- Successfully executed a large-scale data migration project, reducing data errors by 25% and completing
ahead of deadline. - Collaborated with IT to design data validation protocols, improving workflow efficiency across departments.
- Maintained compliance through meticulous document management and filing systems.
West Frontier HomesDallas, TX
Office Administrator
06.2015 - 08.2017
Job overview
- Oversaw day-to-day office operations, including scheduling, reception, and vendor management.
- Organized company events, staff meetings, and team-building activities, improving employee engagement.
- Managed supply inventories and vendor relationships, reducing costs by negotiating competitive contracts.
- Supported executives with travel, expenses, and presentation materials, ensuring readiness for client-facing meetings.
- Developed and maintained both digital and physical filing systems, reducing document retrieval time by 30%.
Education
The City University of New York Lehman College
Bachelor of Arts from Business Administrative
Skills
60 WPM
Project planning
Employee training and development
Travel coordination
Staff Management
Scheduling
Research and analysis
Recordkeeping
Schedule Management
Data entry expert
Customer rapport
Calendar management
Information confidentiality
Office management
Executive support
Meeting planning
Schedule & calendar planning
Mail management
Schedule management
Customer service
Software
Spectrum
G-Suite
MS Office
Outlook
Canva
Asana
Dropbox
Clockwise
Mondaycom
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Interests
Hiking and nature photography
Attending professional workshops/conferences
Traveling and cultural exploration
Participating in Toastmasters or public speaking clubs
Exploring new tools for administrative efficiency
Accomplishments
- Saved $50K annually by renegotiating vendor contracts, streamlining travel arrangements, and identifying cost efficiencies across operations.
- Improved executive productivity by redesigning calendar and meeting workflows, freeing up 10+ hours per week for senior leadership to focus on strategic initiatives.
- Reduced errors by 25% in payroll, invoicing, and data entry through process improvements and strengthened compliance checks.
Timeline
Executive Assistant
Masisa
04.2024 - 06.2025
Accounting Assistant
American Structural Concrete
03.2020 - 04.2024
Administrative Assistant
American Structural Concrete
03.2020 - 04.2024
Administrative Coordinator
FC Construction Services
08.2017 - 01.2020
Office Administrator
West Frontier Homes
06.2015 - 08.2017
The City University of New York Lehman College
Bachelor of Arts from Business Administrative
Affiliations
- American Society of Administrative Professionals
- Notary Public - State of Georgia