Johana Zuniga-Perez
Arlington, Tx,TX
Summary
Proven track record in enhancing customer satisfaction and streamlining inventory at Burlington Coat Factory Distribution Center, showcasing strong customer service and time management skills. Achieved exceptional service levels through innovative strategies and meticulous attention to detail, fostering significant stakeholder relationships. Excelled in fast-paced environments, demonstrating advanced computer skills and a commitment to excellence.
Overview
2
2
years of professional experience
Work History
Associate
Burlington Coat Factory Distribution Center
11.2024 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Cashier
7 Eleven Gas Station
07.2023 - 12.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Associate Of Science - Chemistry
Tcc Trinty River Campus
Fort Worth, TXHigh School Diploma -
All Saints Catholic Church
Fort Worth, TX03.2015
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
Timeline
Associate
Burlington Coat Factory Distribution Center
11.2024 - Current
Cashier
7 Eleven Gas Station
07.2023 - 12.2023
Associate Of Science - Chemistry
Tcc Trinty River Campus
High School Diploma -
All Saints Catholic Church
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