Johana A. Navarrete
Chandler,United States
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work History
Inventory Control Specialist
Carvana Co.
Tempe, AZ
12.2021 - 05.2022
- Implemented organizational systems to optimize product placement and operational productivity.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Completed logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
Home Personal Assistant
Private Employers
Los Angeles, CA
11.2020 - 09.2021
- Scheduled meetings and manage calendars
- Assisted with daily time management
- Coordinated events and speaking engagements
- Performed outbound calls and drafted outbound emails as requested and needed.
- Used coordination and planning skills to achieve results according to schedule.
- Maintained daily report documents, memos and handled payments of accounts.
Customer Satisfaction Coordinator
Chick-fil-A
Culver City, CA
12.2018 - 12.2019
- Organized phone inquiries and orders
- Onboarded new hires effectively through orientations and comprehensive training
- Coordinated and scheduled training classes
- Evaluated employee training progress and assessed need for supplemental training
- Designed and conducted post training evaluations and assessments to ensure adherence to training objectives
- Met training needs by developing and improving training strategies to meet changing demands
- Taught instructors how to engage training participants and improve learning
- Ensured that customer satisfaction goals were constantly being upheld to business standards
- Used Microsoft Word, Outlook, and other software tools to create documents and other communications.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment
Team Lead
Target
Culver City, CA
07.2016 - 06.2019
- Applied customer feedback to develop process improvements and support long-term business needs.
- Kept detailed records of daily progress to identify and correct areas needing improvement.
- Identified stock imperfections, assigned grades and noted production concerns based on regular inspections
- Documented counts and sorted finished work to promote easy access for shipping or additional processing.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions
Timeline
Inventory Control Specialist
Carvana Co.
12.2021 - 05.2022
Home Personal Assistant
Private Employers
11.2020 - 09.2021
Customer Satisfaction Coordinator
Chick-fil-A
12.2018 - 12.2019
Associate of Arts - Communications
West Los Angeles College
08.2018 - 06.2020
Team Lead
Target
07.2016 - 06.2019
Summary
Results-driven Inventory Control Specialist with excellent problem-solving, analytical and organizational abilities with strong focus on collaborating with employees to resolve business, customer and vendor issues quickly. Works alone or as part of team to manage high volumes of work in all environments.
Skills
Inventory audits
undefinedEducation
Associate of Arts - Communications
West Los Angeles College
Culver City, CA 08.2018 - 06.2020
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