Johane Kurangwa
ICT Systems Administrator
Harare
Summary
Dynamic ICT Systems Administrator with a proven track record at City Parking, excelling in system monitoring and technical troubleshooting. Skilled in server management and committed to continuous improvement, ensuring optimal system reliability and user satisfaction.
Overview
11
11
years of professional experience
Work History
ICT Systems Administrator
City Parking
05.2017 - 03.2025
- Reduced downtime by proactively identifying and resolving potential issues through thorough system monitoring.
- Established effective communication channels between IT support staff and end-users, leading to improved issue resolution times overall.
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.
ICT Technician
City Of Harare
02.2014 - 04.2017
- Conducted regular maintenance on computer systems, ensuring optimal operation and minimizing downtime.
- Enhanced network performance by troubleshooting and resolving technical issues in a timely manner.
- Assisted in the migration of data from legacy systems to new platforms, ensuring seamless integration and minimal disruption to users.
- Promoted a culture of continuous improvement by proactively identifying opportunities for process optimization within the IT environment.
Education
Bachelor of Science - Information And Communication Technology
Midlands State University
Gweru 04.2001 -
Cyber Security
Google
07-2023
Zabbix Certified User
Zabbix
12-2024
Skills
System monitoring
Network administration
End point configurations
Technical troubleshooting
Server management
References
A Gemu
City Park
3 rd floor Trafalgar court
Julias Nyerere Way
Harare
+263772286122
Timeline
ICT Systems Administrator
City Parking
05.2017 - 03.2025
ICT Technician
City Of Harare
02.2014 - 04.2017
Bachelor of Science - Information And Communication Technology
Midlands State University
04.2001 -
Cyber Security
Google
Zabbix Certified User
Zabbix