JOHANES H AGBOR

* Assemble and organize personal and small business tax clients' related documents and conduct interviews and use professional tax software to prepare and file clients' taxes electronically.

* Provide tax education and tax law updates to clients on an ongoing basis. Recommend various tax strategies to clients to assist them maximize the refunds and reduce potential tax liabilities.

* As a licensed insurance agent, I provide in-person and virtual financial education sessions to would be clients and write life insurance applications to various providers through a broker-dealer.

* Assist in warehousing functions such as filing customer orders and preparing them for shipment.

• Collaborated effectively in team projects to ensure smooth workflow and meet project deadlines.
• Maximized equipment lifespan by proactively identifying potential issues before they escalated into costly malfunctions.
• Supported new employee training by sharing technical expertise and assisting with hands-on demonstrations.
• Demonstrated flexibility in adapting to shifting priorities and effectively managing multiple tasks simultaneously, ensuring timely completion of all assigned responsibilities.
• Participated in cross-functional teams for special projects, offering valuable insights from an operating technician perspective.
• Reduced downtime for operations by swiftly identifying and rectifying technical issues.