Johann Armenta
Corona,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Sales Associate
Disneyland Park
08.2022 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Keep up with the store standards including cleanliness
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prioritized helping customers over completing other routine tasks in store.
Sales Associate
Tillys
11.2020 - 08.2022
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
GED -
Borough of Manhattan Community College of The City University of New York
New York, NY06.2025
High School Diploma -
Santiago High School
Corona, CA06.2023
Skills
- Customer Service
- Cash Handling Accuracy
- Engaging with Diverse Customers
- Strong Communication and Interpersonal Skills
- Multitasking Strengths
- Complex Problem-Solving
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Sales Associate
Disneyland Park
08.2022 - 08.2023
Sales Associate
Tillys
11.2020 - 08.2022
GED -
Borough of Manhattan Community College of The City University of New York
High School Diploma -
Santiago High School