Johann Velazquez

• Combat deployment to Jordan - Assisting in Operation Spartan Shield [October 2021- September 2022]

-Responsibilities included- Maintaining Oshkosh MAT-Vs regarding TM 9-2355-335-10-HR. As well maintaining weapon systems such as M2A1 .50 cal machine gun and M240B machine gun regarding TC 3-22.50 & .240.

Maintain security defenses around base perimeter.

As well doing Convoy missions into Syria.

• Responded to emergencies with speed, efficiency and knowledgeable assistance.
• Performed as fire team member during situational training exercises and infantry dismounted battle drills.
• Patrolled designated coverage areas and evaluated terrain for defensive use.
• Trained in use of tear gas, passive ordnance and explosives.
• Constructed and camouflaged infantry positions and equipment to prevent detection.

• Conducted cyclic inventories and requisitioned stock to meet demanded inventory levels.
• Supervised healthy inventory systems, monitoring product stock, maintaining receipt files and inputting data into computer spreadsheets for long-term tracking.
• Posted supply status and receipt information to update activity register.
• Acted as receiving agent in verifying delivered goods, preparing receipts for purchases and generating quarterly transaction reports.
• Worked and communicated with clients and customers, adapting to expectations and providing quality goods and supplies on consistent basis.

• Worked in other departments such as electrical, hardware and garden in assisting customers on their needs.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Informed customers about special promotions and provided detailed information for various products.
• Developed and actualized customer service initiatives to decrease wait times.
• Improved customer satisfaction ratings by addressing issues and fostering timely resolution.

• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Readied items for sales floor stocking by affixing tags and preparing shelf labels.
• Maintained effective team member communication.
• Blocked and faced products on displays and shelves in accordance with company policy.
• Managed inventory storage in clean and organized fashion.
• Assisted maintenance team with organizing and cleaning warehouse, stockroom and store near shift close.