Johann Vergara Jacobo
Delta
Summary
Detail-oriented technician with strong skills in machinery operation, quality inspection, and customer service. Committed to enhancing workflow efficiency and ensuring safety compliance in all tasks.
Overview
2
2
years of professional experience
Work History
Technician
delta glass & tire
Delta
01.2025 - 01.2026
- Operated machinery for tire installation and glass repairs.
- Inspected glass and tire products for quality and safety compliance.
- Assisted customers with product selection and service inquiries.
- Maintained a clean and organized work area to ensure safety.
- Collaborated with team members to improve workflow efficiency.
- Followed safety protocols during all repair and installation tasks.
- Provided basic maintenance on tools and equipment regularly.
- Replaced defective components or parts as needed.
- Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Followed safety practices to safeguard against injury and damage to property.
- Participated in training to maintain technical expertise and proficiency on applicable equipment.
- Conducted preventive maintenance procedures according to established schedules.
- Used register system to ring up customer purchases, process payments, and issue receipts.
- Estimated cost of labor and materials for projects and communicated value to clients.
- Greased mechanical parts with lubrication to achieve smooth and regular functionality.
- Ran tests on newly repaired machinery and equipment to confirm proper functionality.
- Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
- Completed scheduled appointments on time to drive quality service.
Sales Associate
CARQUEST
Delta
11.2024 - 01.2025
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
- Assisted customers with product selection, sizing and styling.
- Worked with fellow sales team members to achieve group targets.
- Built and maintained relationships with peers and upper management to drive team success.
- Collaborated with team members to enhance customer service and streamline sales processes.
- Provided accurate information about products, prices and services.
- Described merchandise and explained use, operation and care.
- Demonstrated product features and benefits for customers' needs.
- Assisted customers in locating automotive parts and accessories.
- Provided product recommendations based on customer needs and preferences.
- Maintained organized inventory displays to enhance customer shopping experience.
- Processed sales transactions accurately using point-of-sale system.
- Collaborated with team members to ensure efficient store operations.
- Addressed customer inquiries and resolved issues promptly and professionally.
- Participated in training new associates on product knowledge and sales techniques.
- Kept up-to-date with promotions and product offerings to inform customers effectively.
- Helped customers find specific products, answered questions, and offered product advice.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Maintained up-to-date knowledge of store merchandise and policies.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Processed transactions using a point-of-sale system.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Used technology resources to assist customers in locating and selecting items.
- Upsold additional items based on customer interests and needs.
- Received and displayed product shipments on store retail shelves upon delivery.
- Conducted inventories on a regular basis to track stock levels.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Placed special orders or called other stores to find desired items.
- Bagged or packaged purchases and wrapped gifts.
Bagger
Jubilee Foods Delta Utah
Delta
09.2023 - 02.2024
- Bagged groceries for customers quickly and accurately.
- Loaded packages and bags into shopping carts and transferred goods to customer vehicles.
- Maintained clean, orderly and safe store environment by removing trash and keeping aisles clear of merchandise.
Education
GED -
Delta High School
Delta, UT01-2025
Skills
- Machinery operation
- Quality inspection
- Equipment maintenance
- Troubleshooting techniques
- Preventive maintenance
- Customer relationship management
Languages
English
Full Professional
Spanish
Full Professional
German
Limited
Timeline
Technician
delta glass & tire
01.2025 - 01.2026
Sales Associate
CARQUEST
11.2024 - 01.2025
Bagger
Jubilee Foods Delta Utah
09.2023 - 02.2024
GED -
Delta High School